BUSINESS SUPPORT APPRENTICE

Burnley Whittlefield Primary School

Burnley (BB12 0HL)

Closes in 21 days (Monday 30 June 2025)

Posted on 6 June 2025


Summary

An exciting opportunity has arisen at Whittlefield Primary School. We are seeking to appoint a committed and enthusiastic Business Support apprentice Level 3, who can contribute to the successful running of our school office.

Wage

£14,526.20 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday to Friday Term Time only

37 hours a week

Start date

Monday 1 September 2025

Duration

2 years

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Provide routine clerical/administrative support including, maintain registers
  • Undertake reception duties including answering telephone and responding to routine queries and enquiries: greeting visitors, assist in the clerical arrangements for trips/school events, maintain/update manual/computerised record/management information systems and completion of routine returns/production of basic statistical data
  • Undertake routine financial administration e.g.orders, invoicing, postage system / petty cash, work within the schools policy and procedures, working to the relevant apprenticeship standard/framework and completing work in a timely manner.

Where you'll work

Tabor Street
Burnley
BB12 0HL

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

NORTH LANCS. TRAINING GROUP CIC

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Through training provider North Lancs Training. All in house training, and coaching and mentoring from experience staff.

Requirements

Desirable qualifications

GCSE in:

  • English (grade 4 or better)
  • Maths (grade 4 or better)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • Organisation skills
  • Administrative skills
  • Team working

About this company

On behalf of the Governors and staff, welcome to Whittlefield Primary School where we are dedicated to nurturing the potential of every child. As the Headteacher, I am proud to lead a community that values excellence, inclusivity, and a love for learning. At our school, we believe that education is more than just academic achievement—it’s about fostering creativity, building character, and preparing our pupils to thrive in an ever-changing world and be prepared to face challenges they may meet.

http://www.whittlefield.lancs.sch.uk/ (opens in new tab)

After this apprenticeship

After completing the Business Administrator apprenticeship the candidate will have gained their Level 3 qualification, enough knoweldge and experience to further their career opportunities, such as management or senior support roles. Unfortunately, we cannot guarantee a full time position on completion, this will depend on available budget and business needs at the time.

Ask a question

The contact for this apprenticeship is:

Burnley Whittlefield Primary School

Mrs Stephanie Vent

01282 429419

The reference code for this apprenticeship is VAC1000324842.

Apply now

Closes in 21 days (Monday 30 June 2025)

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After signing in, you’ll apply for this apprenticeship on the company's website.