Estates Apprentice

Summary

This is a fantastic opportunity for someone eager to learn, grow and build a solid foundation in the world of property. You'll work closely with experienced professionals and gain hands-on experience in a supportive, collaborative environment. If you're detail-oriented, enthusiastic and ready to start your journey, we'd love to hear from you.

Wage

£13,741 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course

Housing and property management assistant (level 2)

Hours

9.00am - 5.00pm. 5 days a week. Days to be confirmed.

35 hours a week

Start date

Monday 23 June 2025

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Xenia Property Group is a vibrant and energetic property management firm with a clear passion for their brands and commitment to providing a first-class property management offering. Consisting of multiple businesses, this well-established property group specialises in both residential and student block, estate and asset management, operating nationwide.

We have an exciting new opportunity available for an Estates Apprentice to join our growing Estates team based out of our Head Office in Sale. The ideal candidate will be someone who is hard working, solution focused and looking to progress within their career as part of a tight-knit and fast-growing organisation.

With the help of the Estates Manager(s), you will manage day-to-day issues and contractors across the sites, ensuring adherence with company standards and health & safety guidelines.

This role would be suitable to an individual with a strong customer service background who is keen to learn new skills. The successful candidate will have a pro-active attitude and a background in delivering excellent customer service alongside strong administration skills. Industry-specific training will be provided. They will also thrive working as part of a team and wider group of colleagues within the business, contributing to and taking part in various activities in the office as a valued part of our growing culture.

Leasehold knowledge and experience working in block management would be advantageous.

Main Duties:

Working with the wider Estates team to ensure a high level of customer service
Assisting the Estates Manager to manage preventative maintenance and schedules
Day-to-day management of a residential and/or student portfolio, managing all repairs and planned maintenance, as well as appointing external contractors to manage repairs and upkeep
Establishing and maintaining relationships with suppliers/contractors and appointing external contractors to manage repairs and upkeep

Where you'll work

MARSLAND HOUSE
MARSLAND ROAD
SALE
M33 3AQ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

THE LEARNING FOUNDRY LIMITED

Your training course

Housing and property management assistant (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Customer Service: Be able to apply a range of customer service skills in order to provide a professional, accurate, timely, ethical and non-judgemental front line service which meets the needs of a diverse range of customers and stakeholders.
Respond to vulnerability: Uses appropriate levels of skill and judgment to understand the needs of vulnerable individuals and groups (including those with complex needs) and respond accordingly.
Communication: Demonstrate effective and appropriate communication skills to enable timely identification and resolution of issues. Be able to signpost customers who need additional support to other colleagues, partner agencies.
Administration: Be able to apply a range of administrative skills in order to support a range of housing and property related services.
Information collection and sharing: Understand and be able to use a variety of methods to collect and present information such as resident, neighbourhood and property data in an effective manner. Information and data must be collected, recorded and presented accurately.
Team work: Work with internal colleagues and external partners to achieve individual, team and business targets. Work with colleagues to identify solutions to problems, appreciate the importance of team working and where they fit within the team.
Time management: Organise and plan work in a flexible manner to ensure tasks are prioritised and completed within agreed timescales.
Tools and equipment: Effective use of IT equipment and software, including housing and property management software. The appropriate use of housing and property related work equipment.
Decision making: Effective decision making in order to ensure work tasks are completed in line with instruction and on time.

Your training plan

Learner will be working towards a Level 2 Housing and Property Assistant apprenticehship

Requirements

Desirable qualifications

GCSE in:

English (grade A*-C/4 and above)
Maths (grade A*-C/4 and above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Attention to detail
Organisation skills
Administrative skills
Analytical skills
Team working

About this company

Xenia Property Group is a well-established property conglomerate consisting of multiple businesses, operating nationwide. We specialise in property development, both residential and student block, estate and asset management, as well as residential and student lettings. We are a vibrant and energetic firm with a clear passion for our brands and have a commitment to providing a first-class property management offering. The successful candidate will assist in the successful running of our Estates department. The ideal candidate will be hard-working, solution focused and looking to progress within their career as part of a tight-knit and fast-growing organisation.

After this apprenticeship

A permanent position will be considered post apprenticeship

Ask a question

The contact for this apprenticeship is:

THE LEARNING FOUNDRY LIMITED

Holly Goodwin

holly.goodwin@thelearningfoundry.co.uk

The reference code for this apprenticeship is VAC1000324821.

Apply now

Closes in 12 days (Friday 20 June 2025 at 11:59pm)

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