Business Administrator Apprentice

Summary

Great opportunity to be part of a dynamic team that is reshaping the Engineering sector as a Coler Administrator. You will be playing a crucial role in helping our clients access quality components from around the world! Shadowing Directors to understand how to manage duties & tasks, Data Entry, Utilising CRM systems and much more!

Wage

£15,704 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Hours : Mon-Thu 9.00am -5.00pm Fri 9.00am -3.00pm Location: Tamworth, B79 7DH

Training course

Business administrator (level 3)

Hours

Monday to Friday, 9.00am - 5.00pm.

40 hours a week

Start date

Saturday 28 June 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Shadowing Directors to understand how to manage duties & tasks

Data entry into our CRM system
Handling Telephone incoming calls
Working to alleviate the admin tasks from senior staff
Improving our customer service offered to clients
Communicating key details to suppliers & customers
Order processing
Office Management
Diary scheduling and co-ordination

Qualifications/Skills:

Strong organisational and multitasking skills
A hunger for self-improvement
A confident and extroverted attitude
Excellent communication skills, both written and verbal
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
Attention to detail and a commitment to accuracy
Ability to work independently and as part of a team

Where you'll work

16-20 Church Street
Tamworth
B79 7DH

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

SANDWELL COLLEGE

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

This course is delivered at work. You will have one day a week to complete your coursework. Working towards a Level 3 Business Administrator apprenticeship standard.

Requirements

Essential qualifications

GCSE in:

English (grade 4/C)
Maths (grade 4/C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Administrative skills
Creative
Initiative

Other requirements

If you are excited about the opportunity to be part of a dynamic team that is reshaping the engineering sector, we want to hear from you!

About this company

Coler Supply Solutions Ltd was founded with a clear vision – to change the perception of supply procurement proving that it can be done; Efficiently, effectively & at a fair price. In a world where businesses are constantly adapting to compete on a global scale, we recognised the importance of establishing relationships with partners who could source quality components from around the world. Our commitment to excellence and innovation has allowed us to build a reputation as a trusted and reliable partner for businesses seeking to enhance their supply and service contracts.

https://coler.co.uk/ (opens in new tab)

Company benefits

Salary & Benefits: • Bonuses • 23 days holiday + 8 days statutory • Pension • Staff parties/socials • Dress down Fridays • Free tea/coffee • Staff training/development • Opportunities for career progression • Free parking

After this apprenticeship

To potentially progress to a permanent role and other career progression routes

Ask a question

The contact for this apprenticeship is:

SANDWELL COLLEGE

Gemma Taylor

apprentice@sandwell.ac.uk

0121 667 5018

The reference code for this apprenticeship is VAC1000324727.

Apply now

Closes in 16 days (Monday 23 June 2025 at 11:59pm)

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