Clinic Assistant Apprentice

Summary

We are seeking a dedicated Clinic Assistant to join our healthcare team. The role involves providing administrative and clinical support to ensure smooth operations within the clinic. The ideal candidate will be organised, patient-focused, and able to multitask efficiently in a fast-paced environment.

Wage

£15,704 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course

Business administrator (level 3)

Hours

Monday – Friday Some variation to this pattern but as is would be: Monday - 11.30am - 7.30pm, Tuesday, 10.00am - 6.00pm, Weds, 9.00am - 5.00pm, Thursday, 11.30am - 7.30pm, Friday, 9.00am - 5.00pm.

40 hours a week

Start date

Monday 14 July 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Patient Interaction: Greet patients, schedule appointments, and assist with inquiries and support the reception team
Administrative Duties: Maintain medical records, handle correspondence, process invoices documentation and maintain Care Qulaity Commsion logs and documents
Clinical Support:Prepare examination rooms, sterilise equipment, and assist healthcare professionals
Inventory Management:Monitor and replenish medical supplies
Health & Safety Compliance: Ensure cleanliness and adherence to hygiene standards
Coordination: Liaise between patients, medical staff, and external providers to facilitate effective communication for meetings and patient audits and feedback
KPIs – Support the Directors to monitor metrics, providing reports, anaylse information and present them in a organised manner, recognsing trends and opportinites for business growth
Marketing support: Supporting campaigns, in house and external events as well supporting presentation, publications, travel and event mamagement

Where you'll work

15 The Broadway
Woodford Green
IG8 0HL

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

CASTLE & CO TRAINING LIMITED

Your training course

Business administrator (level 3)

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What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3 Apprenticeship Standard

Requirements

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Presentation skills
Administrative skills

About this company

We are a professional and supportive team, committed to combining patient safety with natural enhancement. Our considerate bedside manner and warm, caring persona underpin both our clinical expertise and our dedication to excellence. At Time Clinic, our patients are our heart and soul. We love what we do and are motivated and excited each day by what we can achieve for them. When they feel great, we feel proud.

After this apprenticeship

Potential to move to a PA role
Potential to a full time role

Ask a question

The contact for this apprenticeship is:

CASTLE & CO TRAINING LIMITED

Amjid Hamid

amjid.hamid@careercrafters.uk

The reference code for this apprenticeship is VAC1000324542.

Apply now

Closes in 22 days (Monday 30 June 2025 at 11:59pm)

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