Business Administration Apprentice
Stenhouse Medical Centre
NOTTINGHAM (NG5 7BP)
Closes on Friday 11 July 2025
Posted on 4 June 2025
Contents
Summary
To provide general administrative support to the clinical and administrative team.
- Wage
-
£14,918.80 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday
9.00am - 5.00pm
37 hours 30 minutes a week
- Start date
-
Monday 28 July 2025
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Scanning incoming mail
- Provide administrative assistance to practice staff as required
- Averaging blood pressures
- Process and distribute incoming and outgoing mail
- To initiate contact with patients regarding actions from GP requests
- Undertake statutory and mandatory training as required
- Perform any other relevant and reasonable duties that may be requested by the Reception Team Leader or Practice Manager
Where you'll work
66 FURLONG STREET
ARNOLD
NOTTINGHAM
NG5 7BP
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
MILLBROOK MANAGEMENT SERVICES LIMITED
Your training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
Business Administrator Level 3.
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Resilient
About this company
Patient-focused GP Practice providing exceptional healthcare and diverse services. At Stenhouse Medical Centre We aim to provide our patients with high quality, accessible care in a responsive, courteous manner.
After this apprenticeship
If the apprenticeship is successful there are excellent progression and development opportunities.
Ask a question
The contact for this apprenticeship is:
MILLBROOK MANAGEMENT SERVICES LIMITED
Recruitment
recruitment@prostartuk.co.uk
01159468182
The reference code for this apprenticeship is VAC1000324238.
Apply now
Closes on Friday 11 July 2025
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