Lowestoft Town Hall Heritage Apprentice

Summary

- Planning and delivery of cultural learning, participation activities and collections management. Support Town Hall project activities (cultural education workshops and community engagement projects) - Develop skills for a future career. Level 3 apprenticeship in Cultural Learning and Participation at Westminster Adult Education Service.

Wage

£14,526.20 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course

Cultural learning and participation officer (level 3)

Hours

Shifts to be confirmed, including some weekends/out of office hours.

37 hours a week

Start date

Monday 1 September 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Deliver outreach activities in collaboration with project volunteers, including at venues such as the streets of Lowestoft, the beach, community groups and schools, to capture stories for the Lowestoft Stories oral history project and raise awareness about the Town Hall project and upcoming events and activities. This is likely to include lifting and potentially energetic activities.

Duties will include:

Collaborate with staff and partners to deliver the activities outlined in the Lowestoft Town Hall Project activity plan
To support with the creation of resources and procure props for the engagement activities
To support with the delivery of the Lowestoft Town Council Collection digitisation activity
To support with providing content for the Town Hall social media platforms
To support with collections management, research, exhibition curation, visitor services and volunteer management
To support with capturing evaluation data for activities
To carry out any other tasks necessary to ensure the project is successful

Where you'll work

HAMILTON HOUSE
BATTERY GREEN ROAD
LOWESTOFT
NR32 1DE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

THE UNIVERSITY OF WESTMINSTER

Your training course

Cultural learning and participation officer (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Plan, organise and co-ordinate education and community engagement projects on behalf of the organisation, in order to ensure the facilitator (visiting artist or company colleague, freelancer or volunteer) can deliver effectively This could typically include deciding on appropriate content and information including producing event schedules, artist and technical riders, booking artists and practitioners.
Identify learning objectives of education and community engagement projects and suitability for target audience.
Work within a set budget, use appropriate resources, venues, systems and technologies to implement the CLP projects ensuring they meet stated objectives and outcomes.
Ensure projects comply with the organisation’s Health & Safety policies and procedures including Safeguarding children and vulnerable adults.
Communicate clearly and effectively, adapting methods both verbal and non-verbal as appropriate to the stakeholder or audience, which may include public speaking and/or using social media and digital communication methods.
Communicate the CLP projects aims, which may include artistic or cultural outcomes, skills and knowledge development, or a range of social and educational outcomes to audiences, partners and colleagues.
Produce clear, concise project reports, fundraising applications and other written communications.
Find and participate in professional networks such as arts and culture networks, meetings and events, performances and exhibitions, training and professional development events and industry membership schemes, in order to benefit the organisation.
Establish, develop and maintain positive relationships with a wide variety of internal and external partners, artists, colleagues, participants and audiences that result in and/or enable successful projects.
Build effective professional arts and cultural networks and identify the benefits they bring to the projects and wider organisation.
Contribute and manage audience/participant/venue bookings and ensure artists/external practitioners are recruited for projects as per the organisation’s policies and procedures, including contracting requirements.
Maintain artist/external practitioner and audience records as directed, which may include personal information, in-line with employer systems and data protection requirements.
Have excellent time management skills, demonstrating your ability to be organised, meet deadlines within project timeframes and meet budgets requirements.
Evaluate projects and use feedback to improve current and/or future activity.
Provide high quality content, which may be in written or image form, as required, to internal/external communications for example e-bulletins, newsletter content, posters, print and meetings, to aid the promotion of, and engagement with, the organisation’s learning and participation programme.
Contribute to fundraising activities including desk research on potential funding sources, note taking at audience consultation meetings, compiling data and information.
Identify problems, generate and form ideas to resolve issues, by thinking creatively in response to challenges and identifying when to seek help and support from others.
Collaborate effectively with colleagues, creative and cultural professionals and other organisations and partners to achieve project aims and objectives.

Your training plan

As part of this 18-month full-time placement the candidate will undertake a Level 3 Apprenticeship in Cultural Learning and Participation delivered by Westminster Adult Education Service (WAES)

The course follows a monthly programme, with each month focusing on a different topic, such as working with partners, project coordination through to fundraising and IT. It is a practical role focused on ‘learning on the job’ with 80% on the job and 20% off the job training

Each month follows a pattern of the one day a week Off Job Learning day, one at the WAES campus in London (travel expenses will be covered), one on-line learning day, self-directed day, submission day

Requirements

Desirable qualifications

GCSE in:

5 or more, or equivalent level 2 qualifications (grade C/4 or above)
English Language (grade C/4 or above)
Mathematics (grade C/4 or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Presentation skills
Administrative skills
Number skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience

Other requirements

The selected candidate will be required to complete a DBS check as a condition of employment. Must spend a significant proportion of working hours in Lowestoft, although some home working will be possible. However, must have the willingness to travel independently to London, once a month, or to other locations as required.

About this company

Lowestoft Town Council was formed in 2017 via a Reorganisation Order. One of the assets it is responsible for is the Town Hall - a Grade II listed landmark and the most prominent building on the historic High Street of Lowestoft, which has been boarded up since its previous owners moved out in 2015. Lowestoft Town Council has been successful in gaining funding for the restoration and adaption of the building as well as the delivery of a comprehensive programme of heritage activities that will enable participants to learn and engage with the heritage of the town and bring communities together enhancing community pride. Funding support has come from The National Lottery Heritage Fund, the Towns Fund, East Suffolk Council as well as Lowestoft Town Council.

http://www.lowestofttowncouncil.gov.uk (opens in new tab)

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

This is an entry level post aimed at providing opportunities for people without a degree level qualification a first step into working in the heritage sector
This role is designed to offer an alternative entry route into a museum career. As such we encourage applications from all backgrounds, particularly those which are currently under-represented in the sector

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