Business Administrator Apprentice

Summary

To support the business in delivering high standards of operational efficiency by providing administrative assistance across Quality, Compliance, Accounts, and Sales functions. This is an excellent opportunity for someone looking to gain broad business experience in a fast-paced and supportive environment.

Wage

£14,918.80 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course

Business administrator (level 3)

Hours

37.5 hours per week between 8:30am - 5pm with an hour lunch, Monday - Friday

37 hours 30 minutes a week

Start date

Monday 14 July 2025

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Assist the accounts team with invoice processing and data entry
Maintain organised digital and physical records of financial documents
Provide general administrative support to the accounts function
Assist with compiling reports and reconciling supplier or subcontractor payments
Placing orders for the sales and operations teams based on job requirements
Manage purchasing of office supplies and other business needs
Liaise with suppliers to obtain quotes, confirm order details, and ensure timely deliveries
Record and track purchase orders and delivery confirmations
Assist with internal audits and associated documentation
Maintain accurate records for staff certifications and training
Monitor and track subcontractor certifications and ensure records are up to date
Further compliance function support through data entry, document control, and administrative tasks
Carry out and log regular fire safety checks, emergency lighting testing, and legionella monitoring in the office
Help coordinate corrective actions and follow-up activities after audits or checks
Other general sales support functions

Where you'll work

7 Windsor Court
Clive Road
Redditch
B97 4BT

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

CITY SKILLS LIMITED

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3.

Training will take place at the workplace with a team's session once every 2-weeks.

Requirements

Essential qualifications

GCSE in:

Maths and English (grade 4 and above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Initiative

About this company

vietec has an excellent track record of providing ICT infrastructure solutions to sectors covering NHS, education, commercial and government. The vietec portfolio is wide-ranging and covers all ICT infrastructure services from design to implementation. Our expert team designs and installs both bespoke complete network systems and isolated solutions that integrate in to your existing system. vietec’s services include wireless technologies, fibre & data cabling, audio visual systems and IP security surveillance.

After this apprenticeship

Upon completion of the apprenticeship the possibility of a full-time position with internal progression.

Ask a question

The contact for this apprenticeship is:

CITY SKILLS LIMITED

Mohmed Patel

mohmed.patel@city-skills.com

07427537848

The reference code for this apprenticeship is VAC1000324047.

Apply now

Closes on Friday 11 July 2025

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