Office Administrator Apprentice

Summary

Do you have an interest & passion in law or the enthusiasm to learn? Would you like to kickstart your career with a supportive team, offering amazing future progression opportunities? Wessex Solicitors are working in partnership with PETA to recruit and train an Office Administrator Apprentice to work in a varied solicitors office role.

Wage

£14,722.50 a year

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Training course

Business administrator (level 3)

Hours

Monday - Friday, 09:00 - 17:30.

37 hours 30 minutes a week

Start date

Monday 11 August 2025

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Here at Wessex Solicitors, we are criminal defence specialists and no day is the same. There is a family feel within the small, friendly team and lots of support given by experienced staff, who have been working in the industry for years. We aim to always provide a personal and effective service to clients, offering legal support for some of the most serious crimes. Wessex Solicitors work with clients right through from police arrest to magistrate’s court and to crown court. If you have a passion for the legal sector and would like to have progression in the future, this could be the role for you.

The Office Administrator Apprentice will be responsible for the following duties:

Filing, scanning and photocopying documents
Meeting and greeting clients when coming into office
Monitoring emails
Answering telephone calls, transferring to staff and taking messages
Taking and distributing team meeting minutes
Collating case management files and sending to appropriate staff
Data entry including time recording
Digital dictation typing

Where you'll work

4 HIGHBURY BUILDING
PORTSMOUTH ROAD
COSHAM
PORTSMOUTH HANTS
PO6 2SN

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

PETA LIMITED

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administrator Apprenticeship Standard. You will complete a 15 month apprenticeship which includes 10 days at the PETA training centre in Cosham. You will be supported every 6 weeks with visits from your PETA Learning & Development Coach.

Requirements

Essential qualifications

GCSE in:

English (grade C/4)
Maths (grade C/4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Willing to listen and learn
Enthusiastic and driven
Good at retaining information
Fantastic work ethic
Punctual and professional
Passion for the legal industry

About this company

At Wessex Solicitors Ltd, we are a well-established team of Criminal Defence Specialists with a wealth of experience in Criminal Law. We operate 24 hours a day, 7 days a week and 365 days a year. For many years we have built a reputation for providing experienced representation to our clients on an individual basis. We look forward to receiving your application!

https://wessexsolicitors.co.uk/ (opens in new tab)

Company benefits

Small, friendly team. Company social events. Easy public transport routes near office. Holiday entitlement plus bank holidays. Potential for progression & further training.

After this apprenticeship

Excellent future progression opportunities, including roles such as legal secretary.

Ask a question

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