Building Services and Maintenance Engineer Apprentice Level 3, Selfridges, London. September start.

Summary

We are seeking a motivated and enthusiastic Building Service and Maintenance Engineer Apprentice to join our dynamic team at the Selfridges, London Oxford Street site. You will play a key role in supporting routine maintenance tasks and compliance, while gaining valuable skills and experience in a professional environment alongside your studies.

Wage

£19,011 a year

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We offer a range of benefits including shopping discounts and a pension scheme.

Training course

Building services engineering service and maintenance engineer (level 3)

Hours

Monday - Friday, 07.30 - 16.30. With an hour for lunch.

40 hours a week

Start date

Monday 1 September 2025

Duration

4 years

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Dalkia is fully committed to ensuring all apprentices have the best experience as this is the starting point of your career which we pledge to nurture and support throughout your course and progression.

The designated college for training will be in Newham, London.

The apprentice will be paired with an engineer every day and will be expected to assist in carrying out routine tasks such as inspections, electrical testing, mechanical fault finding and general building services maintenance. We are a maintenance service provider and the focus will be on a wide range of building services and for you to gain a good understanding of these however, should your course warrant exposure to installation work we are limited to what we can provide on our customer’s sites. We have a fantastic enthusiastic team who can support you every step of the way into your career in building services and coupled with management support and oversight we will ensure you will be successful in completing your apprenticeship course and portfolio of work.

Examples of daily tasks include:

To understand safe practices of working and always work in accordance with Dalkias’ health and safety policies and procedures for your protection and the safety of others.
Supervised and assisted maintenance of electrical /elechanical equipment such as pumps, boilers, hot and cold-water systems, drainage systems, heating systems, air handling and air conditioning units for example.
To carry out reactive works and repair faulty equipment within contractual service level agreements (SLAs) and timelines.

We require you to:

Always act professionally, including when on customer premises and dealing with customers.
Play a part in site visits and inspections and support getting the sites ready for client inspections, working with the health and safety team to ensure site documentation is understood and up to date.
Ensure our client’s equipment remains operational and complies with current safety documentation and legislation.
Take part in all apprentice activities planned by the company (e.g., annual apprentice event / training review etc.).
Take a proactive approach to their learning while on site and be vocal in what they would like to experience and want more exposure to.

Where you'll work

400 Oxford Street
London
W1A 1AB

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

NEWHAM COLLEGE OF FURTHER EDUCATION

Your training course

Building services engineering service and maintenance engineer (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Apply safe working practices and comply with safe working methods, including highlighting control method application and safe systems of work.
Comply with current company policies and procedures.
Undertake dynamic risk assessment to identify and manage a safe working environment.
Produce a risk assessment.
Produce a method statement.
Plan work activities.
Apply sustainable principles and techniques.
Comply with environmental and sustainability regulations, standards, and guidance.
Follow organisational and site procedures for waste management across the site.
Plan, organise, and carry out tasks in a way that utilises resources, for example cost, quality, safety, security, and environmental impact.
Plan, organise, prepare, and secure area of work for setting out and work activities.
Minimise delays to planned work.
Amend and replan work activities.
Prepare and maintain work areas to ensure safe access and egress for self and others.
Select, use, secure and store hand and power tools, equipment, and components.
Interpret information from sources such as manufacturer's instructions, drawings, plans, specifications, or previous reports.
Carry out testing and commissioning of a building services engineering system.
Carry out decommission of a building services engineering system.
Undertake planned maintenance activities to building services engineering systems.
Undertake reactive maintenance activities to building services engineering systems.
Isolate building service engineering systems.
Identify and diagnose faults and outline solutions for resolution.
Replace components.
Communicate options in writing for repairs, replacements or improvements including the impact of cost, and timescales in writing.
Handover completed maintenance activities.
Use information technology and digital systems to monitor and manage the operation of plant and equipment.
Record or enter information - paper based or electronic.
Provide internal feedback.
Communicate verbally with internal and external stakeholders using sector specific terminology.
Follow equity, diversity, and inclusion principles and policy.
Refer problems outside of own responsibility or authority to the relevant person.
Identify, carry out and record industry related continuing professional development (CPD) activities.
Repair components.
Apply safe working practices and comply with safe working methods, including highlighting control method application and safe systems of work.
Comply with current company policies and procedures.
Undertake dynamic risk assessment to identify and manage a safe working environment.
Produce a risk assessment.
Produce a method statement.
Plan work activities.
Apply sustainable principles and techniques.
Comply with environmental and sustainability regulations, standards, and guidance.
Follow organisational and site procedures for waste management across the site.
Plan, organise, and carry out tasks in a way that utilises resources, for example cost, quality, safety, security, and environmental impact.
Plan, organise, prepare, and secure area of work for setting out and work activities.
Minimise delays to planned work.
Amend and replan work activities.
Prepare and maintain work areas to ensure safe access and egress for self and others.
Select, use, secure and store hand and power tools, equipment, and components.
Interpret information from sources such as manufacturer's instructions, drawings, plans, specifications, or previous reports.
Carry out testing and commissioning of a building services engineering system.
Carry out decommission of a building services engineering system.
Undertake planned maintenance activities to building services engineering systems.
Undertake reactive maintenance activities to building services engineering systems.
Isolate building service engineering systems.
Identify and diagnose faults and outline solutions for resolution.
Replace components.
Communicate options in writing for repairs, replacements or improvements including the impact of cost, and timescales in writing.
Handover completed maintenance activities.
Use information technology and digital systems to monitor and manage the operation of plant and equipment.
Record or enter information - paper based or electronic.
Provide internal feedback.
Communicate verbally with internal and external stakeholders using sector specific terminology.
Follow equity, diversity, and inclusion principles and policy.
Refer problems outside of own responsibility or authority to the relevant person.
Identify, carry out and record industry related continuing professional development (CPD) activities.
Repair components.

Your training plan

As well as guided on the job training specific to our organisation you will study towards your Building Services and Maintenace Engineer Level 3.
You will attend college on day release during term time
A tutor will be assigned to you and you will receive protected study time within the workplace.
You will also get support from our apprenticeship team through mentoring and buddying.
Functional Skills level 2 in English and maths if required.

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade 4-9 (A*-C))

GCSE in:

Maths (grade 4-9 (A* - E ))

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Number skills
Analytical skills
Logical
Team working
Initiative
Patience
Physical fitness
Mechanically minded
Curious-minded

Other requirements

Full training on our systems and platforms will be provided upon joining. The apprentice should be curious minded, a problem solver and have a keen interest in building maintenance and engineering. We pride ourselves on our longstanding relationship with our clients. The apprentice should always be polite and take pride in their appearance.

About this company

EDF Energy is a British integrated energy company, wholly owned by the French state-owned EDF, with operations spanning electricity generation and the sale of natural gas and electricity to homes and businesses throughout the United Kingdom. Dalkia Facilities Ltd is a subsidiary of EDF Energy Ltd. Everything we do is in service to our clients and their customers. We continuously find new and better ways of working to help our clients overcome the challenges of today and tomorrow. We partner with our clients and are committed to realise their ambitions and deliver solutions to meet their needs. We are upfront, honest and act with integrity. By staying curious and pushing ourselves to find new and better ways of doing things, we’re constantly innovating, creating quality and adding value for our clients at every stage.

http://www.dalkia.co.uk/services/facilities-services/ (opens in new tab)

After this apprenticeship

Dalkia is fully committed to ensuring all apprentices have the best experience as this is the starting point of your career which we pledge to nurture and support throughout your course and progression.
We really value our people and pride ourselves on our loyal team. We genuinely see this as a career opportunity for the right candidate and have an excellent apprenticeship track record.

Ask a question

The contact for this apprenticeship is:

DALKIA FACILITIES LIMITED

Sarah Cripps

sarah.cripps@saladskills.co.uk

The reference code for this apprenticeship is VAC1000324029.

Apply now

Closes in 11 days (Tuesday 17 June 2025 at 11:59pm)

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