Office Apprentice
ROYAL MOTOR YACHT CLUB
DORSET (BH13 7RE)
Closes in 14 days (Friday 20 June 2025 at 11:59pm)
Posted on 4 June 2025
Contents
Summary
What we offer: A supportive and welcoming work environment. On-the-job training and mentoring to support your development. Experience in a well-respected private members’ club with over 100 years of history. Opportunities to build a broad foundation in business administration.
- Wage
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£15,704 to £25,396.80, depending on your age
National Minimum Wage
- Training course
- Business administrator (level 3)
- Hours
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Working Hours: 40 hours per week (including a minimum of 6 hours for studies on day release on Tuesday).
Typical working week: Monday to Friday, 9am to 5pm.
Some flexibility will be expected as some weekend cover may be needed at times.
40 hours a week
- Start date
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Monday 21 July 2025
- Duration
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1 year 6 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
About the Role:
As our Office Apprentice, you’ll be an integral part of our friendly team, supporting the daily operations of the Club’s main office. You’ll also assist other departments, including the Haven and Yard services, Restaurant, and Bar – giving you broad exposure to different aspects of a unique hospitality and marine-based business whilst building your career in business with support from the college as well.
Your duties will include:
- Handling phone and email enquiries from members, contractors and the general public.
- Supporting administrative tasks such as filing, data entry, and document preparation.
- Assisting with member communications and event administration.
- Helping coordinate with other departments to ensure smooth day-to-day operations.
- Learning and using bespoke membership and booking systems.
Where you'll work
SANDBANKS
POOLE
DORSET
BH13 7RE
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
BOURNEMOUTH AND POOLE COLLEGE, THE
Your training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
Apprenticeship Details:
Apprenticeship Provider: Bournemouth and Poole College.
Working Hours: 40 hours per week (including a minimum of 6 hours for studies on day release on Tuesday).
Salary range: Dependent on age, starting from £16,000 to £23,000.
Contract Duration: To be confirmed, est 18 months.
Start Date: As soon as possible from w/c 21/07/2025 – we are happy to have the right candidate join us before their apprenticeship course commences in September.
Apprenticeship attendance with Bournemouth & Poole College at their Lansdowne, Bournemouth campus.
Requirements
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Team working
About this company
The Royal Motor Yacht Club is a private members club, located on Sandbanks. This year is the 120th year anniversary of the club. As well as an office with looks after all the administrative work of the club, we have a restaurant, bar and events facility. With being a yacht club, there is also a fully working Haven and Yard.
After this apprenticeship
After the apprenticeship, you will have the opportunity to become a full-time member of the team.
Ask a question
The contact for this apprenticeship is:
ROYAL MOTOR YACHT CLUB
Neil Earle
gm@rmyc.co.uk
01202 707227
The reference code for this apprenticeship is VAC1000323964.
Apply now
Closes in 14 days (Friday 20 June 2025 at 11:59pm)
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