Sales & Business Administration Apprentice
IN PHASE INTERNATIONAL LIMITED
NOTTINGHAM (NG5 1RF)
Closes in 21 days (Friday 27 June 2025 at 11:59pm)
Posted on 3 June 2025
Contents
Summary
Are you eager to learn, grow, and develop real-world business skills? We are looking for a motivated Apprentice to join our dynamic team! This is an exciting opportunity to gain hands-on experience in B2B & B2C sales, online marketplaces, customer service, and business operations while earning and learning in a professional environment.
- Wage
-
£13,348.40 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
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Monday to Thursday, 9.00am to 5.00pm. Friday, 9.00am to 4.00pm.
34 hours a week
- Start date
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Tuesday 1 July 2025
- Duration
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1 year 4 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Answer calls and provide excellent customer support.
- Process orders accurately and efficiently.
- Reply to customer messages and resolve inquiries in a timely manner.
- Manage customer feedback professionally.
- Ensure all products are in stock and listed correctly to maximize sales.
- Maintain and update drop-ship product listings with accurate delivery times.
- Support the team with other essential business tasks as needed.
- Master online selling on Amazon, Ebay and Shopify.
- Learn how to sell to B2B & B2C customers, understand cost-profit margins, VAT, and pricing strategies to maximise revenue.
Where you'll work
D B HOUSE
3 RANI DRIVE
NOTTINGHAM
NG5 1RF
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
VELOCITY 1ST LIMITED
Your training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
More training information
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Initiative
About this company
In Phase International is the parent organisation of a host of auto-related, home electronics, HiFi, navigation and speed awareness brands. Based in the UK, we are in a unique position to enhance your life through information and audible inspiration.
After this apprenticeship
The role offers long term security and the opportunity to progress into a permanent position.
Ask a question
The contact for this apprenticeship is:
VELOCITY 1ST LIMITED
Ivana Mohilova
ivana@velocity-academy.co.uk
The reference code for this apprenticeship is VAC1000323940.
Apply now
Closes in 21 days (Friday 27 June 2025 at 11:59pm)
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