Apprentice Business Administrator

Summary

This apprenticeship is ideal for someone looking to gain practical experience in a busy office, while working towards a nationally recognised qualification. You’ll play a key role in supporting the administration team across various business functions including waste management systems, customer data handling & general office coordination.

Wage

£15,704 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course

Business administrator (level 3)

Hours

Monday to Friday 8:00am-17:00pm With one hour lunch

40 hours a week

Start date

Thursday 19 June 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Key Responsibilities

Accurately inputting customer and service data into our business systems
Supporting with the day-to-day administration of waste collection and recycling processes
Managing and maintaining digital and paper-based files and records
Assisting in the use of bespoke industry software and internal timber and recycling systems
Providing general office support including answering phones, handling emails, and preparing documents
Supporting team members across different departments with administrative tasks
Developing an understanding of sustainable business practices and compliance in the waste sector

What We’re Looking For

Strong organisational skills with keen attention to detail
Confidence using computers and Microsoft Office applications (Word, Excel, Outlook)
Willingness to learn and take initiative
Good communication skills and a professional attitude
Ability to work independently and as part of a team
GCSEs in English and maths (or equivalent) are preferred

What You’ll Gain

Hands-on experience in a dynamic, environmentally-focused company
Supportive mentoring and on-the-job training
Opportunity to work towards a Level 3 Business Administrator Apprenticeship qualification
A positive and inclusive workplace with potential for long-term career growth
Exposure to a fast-growing industry that makes a real impact on the environment

Where you'll work

VULCAN STREET
HULL
HU6 7PS

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

HULL COLLEGE

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Organisation skills
Administrative skills
Analytical skills

About this company

At S&J Synergy, we are proud to be one of the region’s leading providers of sustainable waste management and recycling solutions. Built on strong family values and over 20 years of industry expertise, we are committed to delivering environmentally responsible services that help businesses reduce waste, lower carbon emissions, and work towards a circular economy.

https://sandjsynergy.co.uk/ (opens in new tab)

After this apprenticeship

On completion of the apprenticeship there may be the opportunity to progress further with the company into a full time permanent position

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