Data Administration Apprentice

Summary

The Level 3 Data Admin Technician apprenticeship offers an excellent blend of business administration and data technician training. This role is ideal for individuals keen on building a career in a detailed admin position where data extraction, reporting, and analysis are critical.

Wage

£15,000 a year

Check minimum wage rates (opens in new tab)

£15,000 - £18,000 for the first 12 months, raising to at least the National Minimum Wage for your age thereafter.

Training course

Data technician (level 3)

Hours

Monday - Friday, 9.00am - 5.00pm.

37 hours 30 minutes a week

Start date

Wednesday 25 June 2025

Duration

1 year 5 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Key Responsibilities:

Customer Service:

Process and key customer sales orders accurately
Handle incoming queries by phone and email, resolving issues at first contact where possible
Provide cover during holiday periods or busy spikes
Update our internal systems with customer feedback or requirements

Sales & Marketing Support:

Analyse customer product ranges, spot gaps and recommend improvements
Populate data templates and upload product listings
Conduct initial customer research and share insights with your Account Manager
Distribute marketing collateral to customers and partners
Help customers navigate our platforms day-to-day
Run and format sales reports from our ERP system
Audit customer sites for product merchandising and update copy/imagery
Join screening or information-gathering calls with customers

Extra Projects & Coaching:

Tackle ad-hoc tasks across other teams (training provided!)
Work with your dedicated coach to set goals and track progress
Contribute to our sustainability and compliance initiative

Desired Personal Qualities:

No prior experience needed - just an interest in sales, data and tech
Friendly, confident communicator (verbal and written)
Highly organised with a great eye for detail
Self-motivated, enthusiastic and eager to learn
Strong IT skills (you’ll pick up our systems in no time!)

Our values - who we are at heart:

Customer First: Their success is our success
Integrity: Be bold, be honest, do what’s right
Care: It’s who we are, not just what we do
Collaboration: We win together
Investment: We grow so everything around us does too

Where you'll work

AVENUE ONE
LETCHWORTH GARDEN CITY
NORTH HERTFORDSHIRE
ENGLAND
SG6 2WW

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

SOLVEWAY LIMITED

Your training course

Data technician (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Source and migrate data from already identified different sources.
Collect, format and save datasets.
Summarise and explain gathered data.
Blend data sets from multiple sources and present in format appropriate to the task.
Manipulate and link different data sets as required.
Use tools and techniques to identify trends and patterns in data.
Apply basic statistical methods and algorithms to identify trends and patterns in data.
Apply cross checking techniques for identifying faults and data results for data project requirements.
Audit data results.
Demonstrate the different ways of communicating meaning from data in line with audience requirements.
Produce clear and consistent technical documentation using standard organisational templates.
Store, manage and distribute in compliance with data security standards and legislation.
Explain data and results to different audiences in a way that aids understanding.
Review own development needs.
Keep up to date with developments in technologies, trends and innovation using a range of sources.
Clean data i.e. remove duplicates, typos, duplicate entries, out of date data, parse data (e.g. format telephone numbers according to a national standard) and test and assess confidence in the data and its integrity.
Operate as part of a multi-functional team.
Prioritise within the context of a project.
Source and migrate data from already identified different sources.
Collect, format and save datasets.
Summarise and explain gathered data.
Blend data sets from multiple sources and present in format appropriate to the task.
Manipulate and link different data sets as required.
Use tools and techniques to identify trends and patterns in data.
Apply basic statistical methods and algorithms to identify trends and patterns in data.
Apply cross checking techniques for identifying faults and data results for data project requirements.
Audit data results.
Demonstrate the different ways of communicating meaning from data in line with audience requirements.
Produce clear and consistent technical documentation using standard organisational templates.
Store, manage and distribute in compliance with data security standards and legislation.
Explain data and results to different audiences in a way that aids understanding.
Review own development needs.
Keep up to date with developments in technologies, trends and innovation using a range of sources.
Clean data i.e. remove duplicates, typos, duplicate entries, out of date data, parse data (e.g. format telephone numbers according to a national standard) and test and assess confidence in the data and its integrity.
Operate as part of a multi-functional team.
Prioritise within the context of a project.

Your training plan

Data Technician Level 3
Training Biweekly classes (length 3-hours) alternating between Data+ and Excel/Power BI (N.B.: Exams optional)

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience

About this company

Safety First Aid is a market-leading manufacturer and wholesaler of high-quality first aid and safety supplies for the workplace, home, travel and leisure. We work with resellers and distributors across the UK in multiple sectors including retail, education, catering, hospitality, industrial and more.

https://www.safetyfirstaid.co.uk/ (opens in new tab)

After this apprenticeship

After successfully completing the Data Technician Level 3 course, you will have the opportunity to progress to a more senior position within the company and take on more responsibilities.

Ask a question

The contact for this apprenticeship is:

SOLVEWAY LIMITED

Catherine Wingrove

catherinewingrove@solveway.co.uk

The reference code for this apprenticeship is VAC1000323785.

Apply now

Closes in 18 days (Tuesday 24 June 2025)

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After signing in, you’ll apply for this apprenticeship on the company's website.

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