Business Administration Apprenticeship - Alcester
CHRISTOPHER ALLEN PRIVATE CLIENTS LIMITED
Alcester (B49 6PU)
Closes on Monday 14 July 2025
Posted on 3 June 2025
Contents
Summary
CAPC are looking for a new Administration Apprentice! You will be studying toward your Level 3 Apprenticeship in Business Administration.
- Wage
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£14,820 a year
- Training course
- Business administrator (level 3)
- Hours
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Monday - Thursday, 9.00am - 5.00pm and Friday, 8.30am - 4.30pm
37 hours 30 minutes a week
- Start date
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Monday 21 July 2025
- Duration
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1 year 6 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
We are seeking an Apprentice Administrator to join our existing Admin team. Working alongside our brokers and administrators you will learn how to process new business cases from application through to completion. You’ll be liaising with clients, lenders and solicitors, so good spoken and written English is a must.
A working knowledge of Microsoft Office and good numeracy skills are also essential. The role of a Mortgage Administrator is challenging but ultimately very fulfilling and no two days are the same.
We offer an open plan, spacious office environment, working with a friendly team who enjoy regular social events outside of office hours.
Day-Day Responsibilities:
- Shadowing team members to gain experience and knowledge
- Ensuring general administration work is completed on time to the highest standard
- Upholding company standards, ensuring business professionalism and reputation for excellence
- Working within prescribed policies, procedures and practices
- Updating and maintaining data so that systems and case files are accurate at all times
- Photocopying and scanning
- Filing
- Replying to emails
- Call answering
Where you'll work
7 Arrow Court, Adams Way
Alcester
B49 6PU
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
PARAGON EDUCATION & SKILLS LIMITED
Your training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
- Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents
- We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment
- On completion of this 18 month apprenticeship you will have gained your Business Administration Apprenticeship Level 3 Qualification
Requirements
Essential qualifications
GCSE or equivalent in:
- Maths GCSE (grade 4-9)
- English GCSE (grade 4-9)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Attention to detail
- IT skills
- Communication skills
- Organisation skills
- Administrative skills
Other requirements
Working hours Please note that anyone under the age of 18 can only work a maximum of 40 hours per week. Any role which exceeds these hours should be amended accordingly, to fall in line with the legislation.
About this company
CAPC is a specialist finance brokerage based in Alcester and working with clients across the country. With over 25 years experience in the industry we pride ourselves on offering expert advice and a friendly and professional service. Our goal is to make buying or re-mortgaging your home as smooth and stress free as possible.
After this apprenticeship
- This role will enable you to achieve a Level 3 Apprenticeship within Business Administration
- We aim to offer a permanent job role upon successful completion of the apprenticeship and proven competence in the Administrator role
- CAPC is an expanding business so there is the potential to continue your career development with our support and become a qualified broker, which could lead to substantial earnings
Ask a question
The contact for this apprenticeship is:
PARAGON EDUCATION & SKILLS LIMITED
The reference code for this apprenticeship is VAC1000323778.
Apply now
Closes on Monday 14 July 2025
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After signing in, you’ll apply for this apprenticeship on the company's website.