Apprentice Business Administrator - REF 13214
OFFICESTORE UK LIMITED
BLACKPOOL (FY4 2RP)
Closes on Tuesday 2 September 2025
Posted on 2 June 2025
Contents
Summary
Officestore UK in Blackpool are recruiting for an Apprentice Business Administrator. The successful candidate will work towards completing a Level 3 Business Administrator apprenticeship over the duration of 18 months.
- Wage
-
£14,918.80 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday- Friday
9:00am- 5:30pm
1 hour lunch
37 hours 30 minutes a week
- Start date
-
Tuesday 9 September 2025
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Answering the telephone to customers and suppliers
- Using email to communicate with customers and suppliers
- Assisting with customer queries
- Talking with a range of people and directing calls
- Being responsible for and maintaining daily reports
- Using a management portal to retain information
- Creating and maintaining customer records
- Processing purchase orders
- Providing accurate documentation for clients
- Supporting other team members as required
- General office duties
Where you'll work
UNIT 4
LANCASTER HOUSE
AMY JOHNSON WY
BLACKPOOL
FY4 2RP
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
NORTH LANCS. TRAINING GROUP CIC
Your training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
- Level 3 Business Administrator
- Work based learning
- Functional skills
Requirements
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Team working
- Confident telephone manner
- Punctual
- Passion for sales/industry
About this company
Officestore is based in the North and delivers products throughout the UK New Day. We provide quality office and business products at excellent prices with outstanding customer service. Our goal is to help you achieve the best value for money on a wide range of products, all the while receiving first-rate service and support. As every customer has different requirements, we pride ourselves on being able to supply a unique solution that fits your needs. With over 70,000 products in stock ready for free next day delivery and have an extensive range of IT Supplies & Printer Consumables, Office Furniture & Accessories, Business Machines, Facilities Supplies, Paper Products, Ink and Toner, Post Office Stamps and much more.
After this apprenticeship
- Progression onto full time employment
Ask a question
The contact for this apprenticeship is:
NORTH LANCS. TRAINING GROUP CIC
Recruitment
recruitment@nltg.co.uk
01254395355
The reference code for this apprenticeship is VAC1000323732.
Apply now
Closes on Tuesday 2 September 2025
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After signing in, you’ll apply for this apprenticeship on the company's website.