Level 3 Business Administrator Apprenticeship Lambourn Surgery

Dr Stallabrass and partners

HUNGERFORD (RG17 8PS)

Closes tomorrow (Tuesday 22 July 2025 at 11:59pm)

Posted on 3 June 2025


Summary

Join Lambourn Surgery as our Business Administrator. In this dynamic role, you'll be backed by a dedicated team committed to delivering the highest standards of care. Our mission is to ensure the health and wellbeing of our community. Become part of our supportive team and make a meaningful impact on the lives of our 6,500 patients.

Wage

£14,722.50 to £23,809.50, depending on your age

National Minimum Wage

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday to Friday between 7.45 - 18.45. Hours may vary slightly.

37 hours 30 minutes a week

Start date

Friday 1 August 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Where you'll work

THE SURGERY
BOCKHAMPTON ROAD
LAMBOURN
HUNGERFORD
RG17 8PS

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

NEWBURY COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

More training information

The successful candidate will also undergo additional in-house training on confidentiality, information governance, safeguarding, and role-specific training for care navigation and dispensary assistance.

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

About this employer

Lambourn Surgery is a small, rural medical practice that serves a community of approximately 6,500 patients. Our practice is a bustling and diverse workplace, supported by a dedicated and hardworking team of around 30 staff members. We are committed to maintaining the health and wellbeing of our patients, adhering to established standards to provide the highest quality of care.

https://www.lambournsurgery.co.uk/ (opens in new tab)

After this apprenticeship

Ask a question

The contact for this apprenticeship is:

NEWBURY COLLEGE

Apprenticeships - Newbury College

business@newbury-college.ac.uk

01635845000

The reference code for this apprenticeship is VAC1000323691.

Apply now

Closes tomorrow (Tuesday 22 July 2025 at 11:59pm)

Sign in with your GOV.UK One Login to apply.