Payroll Administrator Apprenticeship

READING BUSES LIMITED

Berkshire (RG1 7HH)

Closes in 24 days (Wednesday 2 July 2025)

Posted on 2 June 2025

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Summary

Reading Buses is seeking an apprentice who is dedicated and has a real interest in payroll to join their wonderful team. The successful candidate will enrol onto a Level 3 Payroll Administrator apprenticeship. This is a great opportunity to build a career with a growing company who value their staff and their development.

Wage

£24,050 a year

Check minimum wage rates (opens in new tab)

Training course
Payroll administrator (level 3)
Hours
Monday to Friday 08:30- 17:30

37 hours a week

Start date

Sunday 3 August 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Gathering, creation and processing of payroll-related information to ensure employees are paid on time and accurately. This will be via payroll software, though it’s use must be accompanied by the ability to perform this manually
  • To assist with the general administration duties relating to the Payroll and Finance functions and when required by the wider team
  • Compliance with legislative and contractual obligations
  • Internal and external reporting of payroll information to deadlines
  • Effective and appropriate communication with employees and relevant stakeholders
  • Complete training courses and assignments related to apprenticeship program

Where you'll work

Great Knollys Street Reading
Berkshire
RG1 7HH

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

APPRENTICE TEAM LTD

Your training course

Payroll administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • gather, analyse and process payroll data and information
  • resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
  • deal with complaints, following processes and escalating complex situations
  • meet client or customer needs in line with service level agreements
  • provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
  • adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
  • select appropriate media for communication etc recognising the advantages and risks related to each method
  • escalate concerns relating to deadlines in a timely manner, suggesting solutions
  • use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
  • Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
  • develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
  • use computerised payroll software and spreadsheet packages such as MS Excel
  • use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)
  • gather, analyse and process payroll data and information
  • resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
  • deal with complaints, following processes and escalating complex situations
  • meet client or customer needs in line with service level agreements
  • provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
  • adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
  • select appropriate media for communication etc recognising the advantages and risks related to each method
  • escalate concerns relating to deadlines in a timely manner, suggesting solutions
  • use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
  • Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
  • develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
  • use computerised payroll software and spreadsheet packages such as MS Excel
  • use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)

Your training plan

  • An apprenticeship includes regular training with a college or other training organisation
  • At least 20% of your working hours will be spent training or studying

Requirements

Essential qualifications

GCSE in:

  • English (grade 9-4 (A*-C))
  • Maths (grade 9-4 (A*-C))

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience

About this company

Reading Buses is a leading provider of transportation services, committed to delivering safe, reliable, and affordable bus travel to communities across Berkshire. We pride ourselves on our innovation, customer service, and operational efficiency. As part of our continued growth, we are looking to welcome a motivated and eager to learn individual to join our finance team as a Payroll Apprentice.

After this apprenticeship

  • Possible progression onto further employment within the business and onto higher apprenticeships

Ask a question

The contact for this apprenticeship is:

APPRENTICE TEAM LTD

Dylan Marshall

Dylan.marshall@apprenticeteam.co.uk

01246278931

The reference code for this apprenticeship is VAC1000323553.

Apply now

Closes in 24 days (Wednesday 2 July 2025)

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After signing in, you’ll apply for this apprenticeship on the company's website.