Business Support Apprentice (PIB)
BARBON INSURANCE GROUP LIMITED
Retford (DN22 7SW)
Closes in 15 days (Friday 20 June 2025)
Posted on 30 May 2025
Contents
Summary
This is a fantastic opportunity to gain hands-on experience, develop valuable skills, and work alongside experienced professionals whilst continuing to work towards a Business Administration Apprenticeship. If you’re eager to learn, organised, and ready to take the first step in your career, we’d love to hear from you.
- Wage
-
£22,932 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday .
Shifts to be confirmed.
35 hours a week
- Start date
-
Monday 8 September 2025
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Help the Business Support Team and Risk Management Team with their daily tasks while you work towards your qualification.
- Keep our client list up to date and organised
- Take part in projects to help make our business support service better
- Work well with your teammates to make sure everything runs smoothly
- Make sure contracts are saved and recorded quickly
- Make sure contracts are finished and closed on time
- Make sure invoices are sent out correctly and on time
- Send out updated Terms of Business Agreements (TOBAs) to clients accurately and on time
- Answer questions from colleagues and clients by phone and email
- Check and record team expenses
- Set up new folders for clients when needed
- Help sort out any questions about payments from clients
- Make sure Risk Manager back sheets are correct
- Run weekly reports, such as visit logs and feedback summaries.
- Check and review credit card spending
Where you'll work
Rossingtons Business Park
West Carr Road
Retford
DN22 7SW
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
BPP PROFESSIONAL EDUCATION LIMITED
Your training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
More training information
BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.
Requirements
Essential qualifications
GCSE in:
5 GCSE's including English and Maths (grade (A*-C/9-4 or equivalent))Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Organisation skills
- Team working
- Good IT / computing knowledge
- Ability to learn new systems
- Knowledge of software packages
- Time management skills
- Interpersonal skills
- Professional telephone manner
- Able to perform under pressure
- Tact, diplomacy
- Eye for detail
- Able to work independently
- Commitment
- Positive attitude
- Reliable and dependable
- Hard working
- Helpful
About this company
Where Ambition Meets Opportunity! PIB Group is a dynamic and fast-growing insurance company. Our Apprenticeship scheme offering ambitious individuals the chance to kick start careers. We’re all about big ideas, bold moves, and building something amazing together. As part of PIB Group, you’ll join a supportive and innovative environment where learning and development are at the heart of everything we do. Our Early in Careers Apprentice scheme is designed to provide hands-on experience, industry-recognised qualifications, and mentorship from experienced professionals in your chosen area. You’ll gain valuable insights into the insurance industry and the different supporting departments such as Data, ESG, Finance, HR/People…… the list goes on! As a PIB Apprentice you will develop essential skills, and be part of a team that values collaboration, creativity, and excellence. Here at PIB, your ideas matter, your expertise is celebrated, and you’ll have the freedom to push boundaries and make a real impact. Since our journey began in 2015. We’re creating a home for Europe’s top insurance innovators, where ambition, innovation, and teamwork come together to shape the future of the industry, why not become part of our future and apply for one of our exciting Apprenticeships!
After this apprenticeship
Potential for a full-time role on completion.
Ask a question
The contact for this apprenticeship is:
BPP PROFESSIONAL EDUCATION LIMITED
The reference code for this apprenticeship is VAC1000323493.
Apply now
Closes in 15 days (Friday 20 June 2025)
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After signing in, you’ll apply for this apprenticeship on the company's website.