Business Administration Apprentice

Summary

As a Business Administrator Apprentice, you will support various departments within the business, including operations, sales & customer service. This is a fantastic opportunity to gain valuable experience in a busy, fast-paced environment while working towards a nationally recognised qualification

Wage

£13,741 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course

Business administrator (level 3)

Hours

Monday - Friday, 9.00am - 5.00pm with a 1 hour unpaid break. Either 2 x 15 min & 1 x 30 min or 1 x hour

35 hours a week

Start date

Monday 23 June 2025

Duration

1 year 9 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Assisting with day-to-day administrative tasks such as data entry, filing, and document management
Supporting the scheduling and coordination of washroom service routes
Answering customer enquiries via phone and email in a professional manner
Maintaining accurate records of client contracts and service agreements
Helping to prepare reports and presentations for internal use
Liaising with suppliers, engineers, and field staff as required
Upholding company standards in health, safety, and hygiene compliance

Where you'll work

16 Totman Crescent
Rayleigh
SS6 7XG

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

SOUTH ESSEX COLLEGE OF FURTHER AND HIGHER EDUCATION

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Full Business Administration Apprenticeship at Level 3
You will not attend college, assessments will be work based

Requirements

Essential qualifications

GCSE in:

Maths and English (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Team working
Non judgemental
Patience

About this company

Liberty Hygiene Ltd is a leading provider of high-quality washroom services across the UK but mainly in the South East and London. We pride ourselves on delivering reliable, hygienic, and sustainable solutions for our clients.

After this apprenticeship

At the end of the Apprenticeship, the candidate can expect a strong possibility of being offered a permanent position, depending on performance and business needs
For the right candidate, there are also excellent opportunities for progression and continued development within the company

Ask a question

The contact for this apprenticeship is:

SOUTH ESSEX COLLEGE OF FURTHER AND HIGHER EDUCATION

Diane Ridgley

diane.ridgley@southessex.ac.uk

07855701273

The reference code for this apprenticeship is VAC1000323478.

Apply now

Closes in 11 days (Monday 16 June 2025 at 11:59pm)

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