Insurance Broker Apprentice (PIB)

Summary

An exciting opportunity to join PIB Insurance as an Insurance Broker Apprentice.

Wage

£22,932 a year

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Training course

Insurance practitioner (level 3)

Hours

Monday to Friday. Shifts to be confirmed.

35 hours a week

Start date

Monday 8 September 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

We are offering a unique job opportunity within our Specialty Division of PIB Group. The role being offered is an Apprentice Insurance Broker which requires you to be highly driven, eager to learn and develop as well as being self-motivated. This is an exciting time to join our business and the successful candidate can expect fantastic career progression, training & development within the role and Insurance Industry in general. We do not require relevant experience; this is an opportunity to start a career in Insurance and Risk within a market leading provider of Risk and Insurance Services.

About you

Based out of Cornwall, you will be a part of our Insurance Broking team and will be given full training and support with the opportunity to progress and gain relevant qualifications with the aim of completing the Certificate in Insurance qualification in the first instance and then further insurance related qualifications as you progress throughout your career. You will be enrolled onto our apprenticeship programme which will be a focused and fully supported programme running alongside your day-to-day role within our local Broking teams.

Wider Role Description

Join the other Apprentices across the business within the defined Apprenticeship Programme
Assist your fellow Account Handlers and Account Executives to contribute to growth and development of the office Budget and the wider PIB Groups growth
Develop wider Knowledge of PIB Group via open communication and liaison with all departments within PIB
Learn and understand the renewal procedures to be followed as per Group Broking Procedures provided
Develop full understanding of group accounts procedures and relevant sub-queries
Gain understanding of our IT system, Acturis, to achieve accurate creation and maintenance
Develop ability to allow Intelligent labelling of system entries
Support in the preparation and issue of risk registers/pre-renewal agendas/submissions/renewal reports for issue to clients and insurers
File maintenance– general housekeeping of all records
Learn to Identify, report and resolve: - Breaches / complaints / Errors and Omissions and to respond positively to PIB’s Internal Quality Assurance Audits

Constant communication on file progress between you and the rest of the Broking team and the relevant Account Executives resulting in:

Accurate use of task bar and diary systems to ensure workload is managed and any problems reported to commercial manager
Continual professional development (self-driven and group supported) within all relevant aspects of the industry continued growth and expansion of product knowledge and technical expertise
Working towards chartered insurance qualifications as required
Undertake the training programmes aligned to the wider group apprenticeship programme
Constant support provided by the local team but also benefitting from a designated mentor who will be your go to throughout the apprenticeship scheme
Other duties as and when required

Contribution to overall development and growth of PIB Insurance Brokers.

Where you'll work

Unit 7D
Warren Road, Indian Queens
St. Columb
TR9 6TL

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

BPP PROFESSIONAL EDUCATION LIMITED

Your training course

Insurance practitioner (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Achieve desired business outcomes within own area of insurance responsibility, in line with the organisation's commercial aims and objectives.
Identify information from a range of sources to determine an appropriate course of action including a recommendation, a decision or a referral.
Analyse data to make evidence based decisions.
Apply organisational quality assurance policies and procedures in their role and within the limits of own authority.
Apply appropriate method of communication for audience and circumstances.
Records, verifies, maintains and where appropriate, shares information.
Compliant with relevant governance, policies and procedures.
Identify work with stakeholders and creates and maintains a network of stakeholders needed to undertake casework effectively and to conclusion.
Balances competing priorities in order to meet deadlines.
Builds and maintains positive relationships.
Work as part of a team to help achieve results.
Identify potential claims fraud and determine the correct action to prevent loss.
Manage insurance claims and/or payments within the limits of responsibility in line with policies and procedures.
Identify and manage insurance risks within the limits of responsibility in line with policies and procedures.
Recommend insurance and premiums decisions within the limits of responsibility and in line with organisational policies and procedures.
Gather and interpret relevant information to provide a return on insurance decisions.
Match client’s needs with available insurance products and services.
Optimises the potential return on insurance decisions within the scope of own role by identifying and positioning the client’s case with the insurer.
Achieve desired business outcomes within own area of insurance responsibility, in line with the organisation's commercial aims and objectives.
Identify information from a range of sources to determine an appropriate course of action including a recommendation, a decision or a referral.
Analyse data to make evidence based decisions.
Apply organisational quality assurance policies and procedures in their role and within the limits of own authority.
Apply appropriate method of communication for audience and circumstances.
Records, verifies, maintains and where appropriate, shares information.
Compliant with relevant governance, policies and procedures.
Identify work with stakeholders and creates and maintains a network of stakeholders needed to undertake casework effectively and to conclusion.
Balances competing priorities in order to meet deadlines.
Builds and maintains positive relationships.
Work as part of a team to help achieve results.

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

More training information

BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.

Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.

Requirements

Essential qualifications

GCSE in:

5 GCSE's including English and Maths (grade Grade C/Level 4 or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Team working
Effective personal planning
Accuracy
Microsoft Office Suite
Interpersonal skills
An appetite to learn
An inquisitive nature
Willingness to ask questions

About this company

Where Ambition Meets Opportunity! PIB Group is a dynamic and fast-growing insurance company. Our Apprenticeship scheme offering ambitious individuals the chance to kick start careers. We’re all about big ideas, bold moves, and building something amazing together. As part of PIB Group, you’ll join a supportive and innovative environment where learning and development are at the heart of everything we do. Our Early in Careers Apprentice scheme is designed to provide hands-on experience, industry-recognised qualifications, and mentorship from experienced professionals in your chosen area. You’ll gain valuable insights into the insurance industry and the different supporting departments such as Data, ESG, Finance, HR/People…… the list goes on! As a PIB Apprentice you will develop essential skills, and be part of a team that values collaboration, creativity, and excellence. Here at PIB, your ideas matter, your expertise is celebrated, and you’ll have the freedom to push boundaries and make a real impact. Since our journey began in 2015. We’re creating a home for Europe’s top insurance innovators, where ambition, innovation, and teamwork come together to shape the future of the industry, why not become part of our future and apply for one of our exciting Apprenticeships!

After this apprenticeship

Potential for a full-time role on completion

Ask a question

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