Training & Development Business Admin Apprentice

Summary

Would you like to be part of an ambitious organisation truly looking to make a difference to the sector? We’re looking for a Training and Development Apprentice to join our growing team! We’re seeking a motivated and detail-driven Training and Development Apprentice to join our Training team and Support SEC’s re-investment training programme.

Wage

£18,000 a year

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Training course

Business administrator (level 3)

Hours

Monday - Friday, flexible working available within the hours of 8.00am - 6.00pm.

35 hours a week

Start date

Monday 21 July 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Takes ownership of enquiries relating to SEC’s training programme
Supports the SEC team with any commercial activity with events held throughout the year
Accountable for overseeing delegate registrations through CRM and updating the relevant spreadsheets
Work alongside the Training and Development Partner to support the growth of the department through communication with HR & L&D professionals to ensure maximum take up of the training offer
Liaise with the marketing team to ensure website information is correct and up to date
The design of feedback form through CRM
To follow up training sessions with certificates, PowerPoints, feedback, and any further course materials to delegates

Where you'll work

UNIT 1092
GALLEY DRIVE KENT SCIENCE P
SITTINGBOURNE
ME9 8GA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

EKC GROUP

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Monthly online session for college

Requirements

Essential qualifications

GCSE in:

English (grade C/4)
Maths (grade C/4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Attention to detail
Organisation skills
Problem solving skills
Presentation skills
Administrative skills
Logical
Team working
Creative

About this company

Our vision is to provide an all-encompassing training offer to both customers and suppliers which ensures the upskilling of individuals within the sector. All colleagues are expected to demonstrate a commitment to our values through their behaviours, actions, and words on daily basis. As a valued member of the South East Consortium Team, you’ll embrace our values of Transparency, Integrity, and Credibility to inspire others as well as yourself.

https://southeastconsortium.org.uk/ (opens in new tab)

After this apprenticeship

Potential full time position

Ask a question

The contact for this apprenticeship is:

EKC GROUP

Hope Smith

hope.smith@eastkent.ac.uk

01227811315

The reference code for this apprenticeship is VAC1000323350.

Apply now

Closes on Monday 14 July 2025

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