Stronger Starts Retail Apprenticeship

Summary

Our Stronger Starts Retail Apprenticeship won’t just give you a stronger start towards an exciting and rewarding career with us, it will support you to develop new skills, build your confidence and learn about all areas of retail, as well as getting practical experience of working in different areas of our store.

Wage

£19,203.60 a year

Check minimum wage rates (opens in new tab)

£12.31 per hour

Training course

Retailer (level 2)

Hours

30 hours per week, may work evenings and weekends. Days and times to be confirmed.

30 hours a week

Start date

Monday 1 September 2025

Duration

1 year

Positions available

9

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

I know my customers and serving them with passion and pride, giving great natural service.
Responding quickly to assistance calls or interventions on self-service checkouts, explaining what you are doing to the customer.
I work in a clean, tidy and organised manner, keeping aisles clear of congestion.
I work across all areas of the store, including online, the tills, replenishment, vending and stock routines to ensure tasks are completed to meet the needs of our customers.
Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.

Where you'll work

This apprenticeship is available in these locations:

38 Primrose Drive, Thornbury, Bristol, BS35 1UP
432 Stenson Road, Derby, DE23 1LN
96 Wood Road, Chaddesden, Derby, DE21 4LZ
120 122 Chatsworth Ave, Fleetwood, Lancashire, FY7 8EQ
35 39 Wordsworth Road, Leicester, LE11 4LG
Unit 3 11 Radford Park Road, Plymstock, Plymouth, PL9 9DE
85 Station Road, Hesketh Bank, Preston, PR4 6SQ
184a Bridge Road, Sarisbury Green, Southampton, SO31 7ED
119 North East Road, Southampton, SO19 8AJ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

LIFETIME TRAINING GROUP LIMITED

Your training course

Retailer (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Communicate with customers to meet their requirements and encourage customer loyalty and repeat business.
Serve customers in line with brand standards, legislation, business procedures and the values of the business.
Provide a retail service that balances the customers’ needs with additional linked products and services.
Use face to face or online sales techniques such as product and price comparisons to support or influence the customer in their purchasing decisions.
Promote seasonal or local offers through in-store or online promotions.
Identify situations that may damage business reputation in line with company policy and escalate as required.
Maintain good merchandising to meet the needs of the business whilst ensuring safety.
Maintain stock levels and storage conditions such as correct temperature, lighting, ventilation, packaging to meet customer demand and minimise stock loss.
Use technology and applications to support sales and service ensuring that maintenance issues are reported.
Support team and colleague development through buddying and/or coaching.
Comply with regulations and legislation relevant to their role and business.
Contribute to continuous improvement activities which focus on improving sustainability within the business.
Handle complaints within remit or escalate as appropriate.
Support sales across a range of promotional events throughout the calendar year.
Communicate with customers to meet their requirements and encourage customer loyalty and repeat business.
Serve customers in line with brand standards, legislation, business procedures and the values of the business.
Provide a retail service that balances the customers’ needs with additional linked products and services.
Use face to face or online sales techniques such as product and price comparisons to support or influence the customer in their purchasing decisions.
Promote seasonal or local offers through in-store or online promotions.
Identify situations that may damage business reputation in line with company policy and escalate as required.
Maintain good merchandising to meet the needs of the business whilst ensuring safety.
Maintain stock levels and storage conditions such as correct temperature, lighting, ventilation, packaging to meet customer demand and minimise stock loss.
Use technology and applications to support sales and service ensuring that maintenance issues are reported.
Support team and colleague development through buddying and/or coaching.
Comply with regulations and legislation relevant to their role and business.
Contribute to continuous improvement activities which focus on improving sustainability within the business.
Handle complaints within remit or escalate as appropriate.
Support sales across a range of promotional events throughout the calendar year.

Your training plan

The apprenticeship is delivered entirely in store

Requirements

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Customer care skills
Team working
Initiative
Patience

About this company

One Stop is a leading organisation in the UK convenience store market, and is owned by Tesco but operates as a separate business.

https://www.onestop.co.uk/careers/stronger-starts-retail-apprenticeship/ (opens in new tab)

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

If you have the passion and commitment to succeed, this could be a fantastic opportunity. You could even become a Shift Leader at the end of your apprenticeship.

Ask a question

The contact for this apprenticeship is:

LIFETIME TRAINING GROUP LIMITED

TescoEarlyCareers@groupgti.com

0207 654 7212

The reference code for this apprenticeship is VAC1000323341.

Apply now

Closes on Thursday 31 July 2025

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

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