Commercial Admin Apprentice

CITIDWELL LTD

London (E5 8FE)

Closes in 13 days (Friday 20 June 2025)

Posted on 29 May 2025


Summary

You will be part of the Commercial Property Management team and supporting with Property Handovers and Maintenance and general support to the Asset Manager.

Wage

£15,704 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Housing and property management (level 3)
Hours
Monday - Friday 9.00am - 6.00pm

40 hours a week

Start date

Monday 23 June 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Preparing packs and undertaking handovers for commercial tenants
  • Snagging of communal areas
  • Handling maintenance issues
  • Liaising with contractors
  • Regular visits to tenants with the property manager to build relationships
  • Minimum of 6 hours per week spent on apprenticeship work and training

Please note: A full job spec will be sent over as part of our screening process.

Where you'll work

Unit 2
3 Maple Path
London
E5 8FE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

CT SKILLS LIMITED

Your training course

Housing and property management (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Customer Service: Apply a range of customer service skills in order to provide a professional, accurate, timely, ethical and non-judgemental front line service which meets the needs of a diverse range of customers and stakeholders
  • Communication: Demonstrate appropriate communication skills to enable timely identification and/or resolution of issues for customers and appropriate signposting to other colleagues and/or partner agencies.
  • Collaborative working: Work collaboratively with colleagues and partners to achieve individual, team and business targets.
  • Respond to vulnerability: Use skill and judgment to understand the needs of vulnerable individuals and groups(including those with complex needs) and respond appropriately
  • Information collection and sharing: Use a variety of methods to identify, collect and communicate technical and other information in a confident and effective manner.
  • Influencing and negotiating skills: Influence and negotiate with customers, partners and suppliers.
  • Self Management: Organise and plan their own work to ensure tasks are completed and deadlines met.
  • Problem Solving: Use a problem solving and flexible approach in their day to day duties.
  • Tools and Equipment: Effective use of IT equipment and software, through administration and the appropriate use of work equipment
  • Decision making: Effective decision making in order to apply the businesses objectives and priorities.

Your training plan

  • Working towards your Housing & Property Management Level 3 Qualification, you’ll attend monthly 1-2-1 meetings (online via teams every month – NO classroom OR college!) with your tutor and learn about modules including decision making & collaborative working, housing legislation, tenancy types, and more!  
  • You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer
  • All apprenticeship work and training is completed in the workplace, during working hours

Requirements

Essential qualifications

GCSE in:

Maths and English (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Analytical skills
  • Logical

Other requirements

If your application is successful, you will receive a call from our dedicated Recruitment Consultant who will discuss the qualification, location and course length in more detail. Following this call, you will be asked to write a supporting statement and complete an English and Maths assessment.

About this company

Citidwell is an innovative sales, lettings and property management company based in London. They specialise in commercial property both in disposals and acquisitions. They act for both landlords and tenants in the marketing, management and acquisition of business premises. If you are interested in the housing sector and would like to kick-start your career, an apprenticeship is the way to start! Strong IT skills, business knowledge, and experience in an office environment will make you the perfect candidate, so apply now!

https://citidwell.co.uk/ (opens in new tab)

Company benefits

Collaborative & supportive work environment, opportunities for professional growth, and comprehensive training & mentorship.

After this apprenticeship

  • If your application is successful, you will receive a call from our dedicated Recruitment Consultant who will discuss the qualification, location and course length in more detail
  • Following this call, you will be asked to write a supporting statement and complete an English and maths assessment

Ask a question

The contact for this apprenticeship is:

CT SKILLS LIMITED

Recruitment Team

recruitment@ctskills.co.uk

The reference code for this apprenticeship is VAC1000323330.

Apply now

Closes in 13 days (Friday 20 June 2025)

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After signing in, you’ll apply for this apprenticeship on the company's website.