Sales/Admin/Warehouse Apprentice in Skelmersdale

REARO LAMINATES LTD

Skelmersdale (WN8 9QP)

Closes in 14 days (Friday 20 June 2025 at 11:59pm)

Posted on 3 June 2025

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Summary

Rearo Laminates Ltd is looking for a customer focused Apprentice to work in their Skelmersdale branch. Full training will be given in this varied role which could lead to a permanent full time role once the apprenticeship ends. So, if you are looking for a new opportunity, then look no further! Benefits include driving lessons and forklift trg.

Wage

Competitive

Competitive wage offered

Check minimum wage rates (opens in new tab)

Hourly Rate: Starting rate £8.03, after 6 months £10.03, after 1 year (if offered f/t job) £12.44

Training course
Business administrator (level 3)
Hours
Monday to Thursday 8am to 4.30pm Fridays 8am to 3.30pm

39 hours a week

Start date

Monday 23 June 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Welcome customers to the Skelmersdale showroom and advise on product range
  • Sell products and deliver excellent customer service
  • Process orders; answer phones; send emails; make customer service and sales calls
  • Data input customer orders to React, our CRM database
  • Day to day administration
  • Help load and unload vans
  • Generate runs for deliveries
  • Support all branch activities including attending meetings, post office/mail

Where you'll work

Crawford Road
Crawford Village
Skelmersdale
WN8 9QP

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

NORTH LANCS. TRAINING GROUP CIC

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

  • Business Administrator, Level 3
  • 1:1 delivery in the workplace over a period of up to 13 months with an End Point Assessment period of up to 5 months thereafter
  • Content delivered in a series of bite-sized ‘Phases’ covering a set of topics. The order of Phases may be adapted to meet individual and company need
  • Access to on-line learning materials and Tutor support outside scheduled delivery sessions
  • Regular ‘Progress Reviews’ (6 weekly) held with the learner, their line manager and NLTG Tutor to review learner progress, skills development, off-the-job training activities and discuss any support needs
  • At the end of programme delivery, a ‘Gateway meeting’ will be held to discuss learner progression to End Point Assessment (EPA) and related EPA support materials

Requirements

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Team working
  • Physical fitness
  • Confidence

Other requirements

This is a varied role that will focus on sales and customer service skills. You will be given product training and will learn to process orders via our CRM system. As this is a small branch you will also be required to work in the warehouse and help arrange delivery runs (logistics). Post probation: Forklift training and Driving lessons.

About this company

Rearo Laminates Ltd is a well-established, successful, family-run organisation serving Trade and Public customers throughout the UK. We are a leading manufacturer and supplier of quality and contemporary bathroom and kitchen products, including shower wall panels, kitchen worktops and splashbacks, PVC ceiling panels and vinyl flooring. We also specialise in commercial installations for washrooms and kitchens, supplying toilet cubicles and vanity units. We currently have an excellent opportunity for an Apprentice to join our Skelmersdale team.

https://rearo.co.uk/ (opens in new tab)

Company benefits

On successful completion of 3 month probation period, the apprentice will be offered DRIVING LESSONS! You will also get FORKLIFT TRAINING.

After this apprenticeship

  • Sales and customer service
  • Process orders via CRM systems
  • Warehouse and logistics

Ask a question

The contact for this apprenticeship is:

REARO LAMINATES LTD

Peter Kiely

peter.kiely@rearo.co.uk

01744 882000

The reference code for this apprenticeship is VAC1000323308.

Apply now

Closes in 14 days (Friday 20 June 2025 at 11:59pm)

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