L2 Apprentice Pharmacy Services Assistant

Summary

A Pharmacy Services Assistant apprenticeship offers hands-on experience, helping you gain valuable skills in dispensing, customer service, and supporting pharmacists. Earn while you learn and start a rewarding career in healthcare with opportunities for future progression.

Wage

£14,918.80 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course

Pharmacy services assistant (level 2)

Hours

9 am - 6:30 pm Mon-Fri Sat - 9am - 2pm. Hours to be agreed - max of 37.5 per week.

37 hours 30 minutes a week

Start date

Monday 23 June 2025

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Key Responsibilities:

Assist with the preparation, dispensing, and labelling of prescriptions
Support the team in managing stock, including checking deliveries and rotating stock
Provide a friendly and efficient service to customers and patients at the counter
Respond to queries and offer advice on over-the-counter medicines (under supervision)
Assist with administrative duties including maintaining patient records
Ensure a clean and safe working environment at all times
Support with the delivery of NHS and private services, such as flu vaccinations and health checks
Undertake training modules and attend assessments as required by the apprenticeship programme

Where you'll work

12 Manor Lane
Halesowen
B62 8PY

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

HALESOWEN COLLEGE

Your training course

Pharmacy services assistant (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

receive and log prescriptions
assemble prescribed items, undertake an in-process accuracy check and issue prescribed items
work according to legislative requirements, and organisational policies
order, receive, maintain and issue pharmaceutical stock
provide appropriate advice when authorised on supplied medicines and products, their storage and disposal
work within the parameters of Standard Operating Procedures (SOPs) of the pharmacy
act in accordance with systems and organisational governance
recognise and act within the pharmacy regulatory, legal and ethical standards
support the team in the development of others
maintain and further develop your own skills and knowledge through development activities; maintain evidence of your personal development and actively prepare for and participate in appraisal
communicate effectively with the public, carers and other health and social care professionals using a range of techniques to determine their needs, and keep information confidential
handle information (record, report and store information) related to individuals and/or patients in line with local and national policies
use pharmacy IT systems and other IT resources according to legislative requirements and organisational policies
demonstrate person centred care and support within a pharmacy setting
make pharmacy patients and patient safety your first concern
use judgement and refer service user as appropriate to another member of the team, GP, healthcare worker, manufacturer etc
maintain the interests of patients and the health of the public
promote and advocate equality, diversity and inclusion
promote healthy lifestyles to customers
work safely within the parameters of your role using Standard Operating Procedures
apply policies which relate to health and safety at work
act appropriately in situations to prevent harm to yourself and others

Your training plan

100% remote programme.

Online monthly lesson via Teams with assessor.

More training information

Halesowen College offers a diverse range of apprenticeships designed to blend practical, on-the-job training with classroom-based learning, providing students with valuable work experience and nationally recognised qualifications. Apprenticeships are available across various sectors, including healthcare, business, digital marketing, early years education, and pharmacy services. Typically, apprentices spend at least 20% of their working hours in college, ensuring a balanced approach to learning and professional development. These programs cater to individuals aged 16 and over, whether they are school leavers or current employees seeking formal qualifications. Halesowen College supports apprentices throughout their journey, offering guidance from experienced tutors and access to modern facilities, such as industry-standard IT suites, laboratories, and learning resources. This comprehensive support system equips apprentices with the skills and knowledge needed to excel in their chosen careers.

Requirements

Desirable qualifications

GCSE in:

Maths and English (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Logical
Team working
Initiative
Non judgemental
Patience

Other requirements

Before applying for a pharmacy apprenticeship, it's important to consider whether you have a genuine interest in healthcare and helping people. The role requires strong attention to detail, good communication skills, and the ability to work accurately under pressure. You’ll be handling medicines and working in a regulated environment, so professionalism and responsibility are essential. Think about whether you're comfortable with both customer-facing tasks and behind-the-scenes duties like stock management and dispensing. Finally, be prepared to balance practical work with study, as apprenticeships involve completing coursework and assessments alongside your job.

About this company

Manor Pharmacy is a trusted, independent community pharmacy in the heart of Halesowen. We are committed to providing exceptional patient care and healthcare services to our local community. As part of our growth and dedication to nurturing new talent, we are offering an exciting opportunity for an apprentice to join our friendly and professional team.

After this apprenticeship

After completing a Level 2 Pharmacy Services Assistant Apprenticeship, individuals can progress into a permanent role as a qualified Pharmacy Assistant within a community or hospital pharmacy. With experience, they may choose to advance their career by enrolling in a Level 3 Pharmacy Technician apprenticeship or qualification, leading to registration with the General Pharmaceutical Council (GPhC). This opens up further career opportunities, including roles in medicines management, hospital pharmacy services, or specialist technician positions. Some may also pursue additional training in areas such as dispensing accuracy checking, healthcare services, or move into supervisory or managerial roles within pharmacy.

Ask a question

The contact for this apprenticeship is:

HALESOWEN COLLEGE

Tess Harris

tessharris@halesowen.ac.uk

01216027777

The reference code for this apprenticeship is VAC1000323049.

Apply now

Closes in 5 days (Wednesday 11 June 2025 at 11:59pm)

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