Business Administration Apprentice

Summary

This is an exciting opportunity to work under the direction and guidance of the office manager, providing general administrative and financial support to the school and work within a team.

Wage

£14,526.20 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course

Business administrator (level 3)

Hours

Monday to Thursday 8am to 4pm. Friday 8am to 3.30pm. Term time only.

37 hours a week

Start date

Friday 4 July 2025

Duration

1 year 9 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Organisation

• Undertake reception duties, answering general telephone and face to face enquiries and signing in visitors
• Assist with pupil first aid/welfare duties, looking after sick pupils, liaising with parents/staff etc.
• Assist in arrangements for school trips, events etc

Administration

• Provide general clerical/administrative support e.g. photocopying, filing, faxing, completing standard forms, responding to routine correspondence
• Maintain manual and computerised records/management information systems
• Produce lists/information/data as required e.g. pupil data
• Word-processing and other IT-based tasks
• Sort and distribute mail
• Undertake administrative procedures
• Maintain and collate pupil reports
• Undertake routine administration of school lettings and other uses of school premises

Resources

• Operate relevant equipment/ICT packages (e.g. Word, Excel, databases, spreadsheets, Internet)
• Maintain stock and supplies, cataloguing and distributing as required
• Operate ‘shops’ within the school
• Provide general advice and guidance to staff, pupils and others
• Undertake general financial administration where appropriate

Safeguarding

• Be aware of and comply with safeguarding responsibilities as outlined in the school’s Staff Code of Conduct and related policies and procedures.

Data Protection and other statutory responsibilities

• Be aware of and comply with data protection responsibilities as outlined in the school’s Staff Code of Conduct and related policies and procedures.

Professional development

• Help keep knowledge and understanding relevant and up-to-date by reflecting on your own practice, liaising with school leaders, and identifying relevant professional development to improve personal effectiveness
• Take opportunities to build the appropriate skills, qualifications, and/or experience needed for the role, with support from the school

Other Responsibilities

• Comply with and assist with the development of policies and procedures relating to child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person.
• Be aware of and comply with all school policies and procedures
• Be aware of and support differences and ensure equal opportunities for all
• Contribute to the overall ethos and aims of the School and Trust
• Appreciate and support the role of other professionals
• Attend and participate in relevant meetings, training and learning activities as required

Where you'll work

The Priory School Shrewsbury
Longden Road
Shrewsbury
Shropshire
SY3 9EE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

HEREFORDSHIRE, LUDLOW, AND NORTH SHROPSHIRE COLLEGE

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

The apprenticeship standard will be completed within the workplace. The off the job training requirement will be completed during the working week, away from the apprentice's normal role for an opportunity to develop the knowledge, skills and behaviours required.

The employer will provide additional training on Health and Safety, Safegaurding, Data protection and office procedures.

Requirements

Desirable qualifications

GCSE in:

English and Maths (grade 4)

Other in:

First aid (grade Pass)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Administrative skills
Number skills
Team working
Literacy skills
Flexibility and reliability
Confidentiality

About this company

The Priory School is an oversubscribed, 11-16, comprehensive situated in a popular, residential area in Shrewsbury. There are approximately 850 students on roll with a six-form entry. We believe education is about developing the individual holistically, not just academically. As a result, we have a rich and broad curriculum, to ensure the development of all our students into Selfless, Self-Assured, and Successful individuals. Our staff are a close-knit team who are dedicated to ensuring our students have the best experience of school life. School leadership are committed to their continued professional development and have placed significant emphasis on staff well-being; reviewing workload to support a healthy work- life balance.

Company benefits

Pension Scheme Saving Scheme Your wellbeing – Eye tests, flu vaccinations, Occupational Health Employee assistance programme. Online GP Service. Sick pay. Cycle to work scheme. Home and Electronics Scheme.

After this apprenticeship

Fututre opportunities will be dependant on vacancies.

Ask a question

The contact for this apprenticeship is:

HEREFORDSHIRE, LUDLOW, AND NORTH SHROPSHIRE COLLEGE

County Training

enquiries@countytraining.ac.uk

03456789023

The reference code for this apprenticeship is VAC1000322973.

Apply now

Closes in 13 days (Monday 23 June 2025 at 11:59pm)

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