Quality Practitioner Apprentice

Summary

The purpose of the role is to learn and understand the activities fundamental to progressing into a Quality Technician/Internal Auditor role. To supplement this, you will need to gain a broad background of Hexcel; its products, processes and Quality Management System (QMS) scope and how this supports the Customer, and the wider business aims.

Wage

£25,476.17 a year

Check minimum wage rates (opens in new tab)

Annual pay reviews take place each January. You will be eligible for the annual bonus scheme.

Training course

Quality practitioner (level 4)

Hours

Monday - Friday, 08:30 - 16:45

37 hours 30 minutes a week

Start date

Tuesday 9 September 2025

Duration

1 year 8 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

As part of your daily duties, you will:

Learn all about Hexcel’s Quality Management System (QMS); it’s requirements and what drives its application
Become familiar with Hexcel’s Product range, the Production Processes and the machines used
Become familiar with Hexcel software systems, Global and local, used to support QC and QA with a view to assisting with routine problem resolution
Gain a sound understanding of internal and external testing requirements within our QC laboratories and IPC areas
Experience Customer specification reviews and negotiations
Support the resolution of internal and external Customer queries
Assist investigations, Quality Projects and data collection exercises for the department under the guidance of the Quality Engineers to support Customer and business initiatives and development
Learn, and if required, assist with the preparation, authorisation, distribution and filing of Release Certification and Test Reports according to customer and specification requirements, liaising internally and externally when necessary
Learn the different problem-solving techniques within industry; 8D, 5 why, fishbone etc.
Support with any task set by the Quality Manager that is supporting the Quality Department function

Where you'll work

Ickleton Road
Duxford
Cambridge
CB22 4QB

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

CSR SCIENTIFIC TRAINING LIMITED

Your training course

Quality practitioner (level 4)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Identify, interpret and apply relevant legal, governmental or industry regulations affecting the organisation.
Communicate using appropriate methods (verbal, written, visual) to influence internal and external stakeholders, using appropriate questioning techniques such as open questions, leading questions.
Identify, collect and analyse relevant quality data using appropriate tools and techniques such as Pareto analysis, statistical methods and trending analysis.
Apply methods and tools to improve the quality performance of processes, products and services such as production control plans, standardised work, use of failure modes and effects.
Identify, analyse and prioritise quality specific risks and opportunities. Support the development, implementation and effectiveness of resulting actions.
Plan and conduct system, product or process audits.
Assess the effectiveness of the measurement systems using tool such as Measurement Systems Analysis.
Identify requirements from technical documents, commercial input or stakeholder statements and converting to definitions that can drive the organisations processes
Identify gaps in process performance and develop improvement plans to close gaps.
Apply structured problem solving including identification, definition, measurement, analysis, improvement and control methods and tools.
Communicate organisational quality strategy to all levels of the organisation.
Identify who the internal and external stakeholders are and their current and optimal positions (such as hostile, help it work, opposed, uncooperative, indifferent, hesitant, enthusiastic support) required to support quality related activities.
Identify, interpret and apply relevant legal, governmental or industry regulations affecting the organisation.
Communicate using appropriate methods (verbal, written, visual) to influence internal and external stakeholders, using appropriate questioning techniques such as open questions, leading questions.
Identify, collect and analyse relevant quality data using appropriate tools and techniques such as Pareto analysis, statistical methods and trending analysis.
Apply methods and tools to improve the quality performance of processes, products and services such as production control plans, standardised work, use of failure modes and effects.
Identify, analyse and prioritise quality specific risks and opportunities. Support the development, implementation and effectiveness of resulting actions.
Plan and conduct system, product or process audits.
Assess the effectiveness of the measurement systems using tool such as Measurement Systems Analysis.
Identify requirements from technical documents, commercial input or stakeholder statements and converting to definitions that can drive the organisations processes
Identify gaps in process performance and develop improvement plans to close gaps.
Apply structured problem solving including identification, definition, measurement, analysis, improvement and control methods and tools.
Communicate organisational quality strategy to all levels of the organisation.
Identify who the internal and external stakeholders are and their current and optimal positions (such as hostile, help it work, opposed, uncooperative, indifferent, hesitant, enthusiastic support) required to support quality related activities.

Your training plan

You will undertake a Level 4 Quality Practitioner Apprenticeship with an Ofsted rated Outstanding training provider, CSR Scientific Training, which will include:

Fully recognised apprenticeship qualification - Level 4 Quality Practitioner
On-the-job competency training
Monthly online lectures
A continuous improvement project

This apprenticeship is professionally recognised by the Chartered Quality Institute (CQI) and successful completion of this programme provides opportunity for Practitioner registration with the CQI. CSR are an approved provider and when you enrol onto this apprenticeship, you are entitled to 50% discount for Student membership for the first 2 years with the CQI.

Requirements

Essential qualifications

GCSE in:

x 5 including Maths & English (grade C/4 or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative

Other requirements

We are a manufacturing site on the outskirts of a village with no access to public transport, so the applicant must be able to drive. Must be 18 years or older. Please do not submit an application that has solely been written by A.I.

About this company

From Roger Steele’s post-war laboratory in the basement of a suburban home to the production of the lunar struts of the Apollo 11 lunar landing module, Hexcel has been synonymous with innovation throughout its history. Hexcel was ready when the defence aerospace industry needed strong lightweight materials following World War II, and our company remains a leader in delivering innovative advanced composite solutions to our customers.

https://www.hexcel.com/About/Site-Locations/1445/hexcel-duxford (opens in new tab)

Company benefits

We work a flexi time policy. You will be given the option to join the company Pension Scheme, Medical benefit and after 6 months the shares scheme.

After this apprenticeship

To obtain a Quality Technician or Internal Audit role.

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