Business Administration Apprenticeship

Summary

We are currently seeking an enthusiastic and motivated individual to join our team as a office Administrator, as part of our Apprenticeship programme. This is an exciting opportunity to start a career in the insurance sector. Full industry training will be provided, with excellent opportunities for development and progression within the company.

Wage

£15,704 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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£7.55 per hour

Training course

Business administrator (level 3)

Hours

9:30am – 5:30pm (Monday - Friday)

40 hours a week

Start date

Monday 23 June 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

As a key member of our team, you will be introduced to the insurance industry and receive full training to help you develop a deep understanding of the sector. We are looking for someone who is eager to learn, has a proactive attitude, and demonstrates a keen interest in expanding their knowledge of the industry.

About You:

Proficient in using the Microsoft Office Suite
Strong work ethic and a keen willingness to learn
Tech-savvy, with the ability to quickly adapt to new systems and software
Exceptional attention to detail
Able to see tasks through to completion
Effective communicator, with a polite and professional manner, both over the phone and via email
Capable of working efficiently as part of a team in a fast-paced environment

Where you'll work

Solutions 519 533 Hyde Road
Manchester
M12 5FL

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

MACCLESFIELD COLLEGE

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

Maths and English (grade 4/C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Logical
Team working
Initiative
Eager to learn
Proactive

About this company

At Simple Insurance Solutions, we provide individuals and businesses with tailored insurance services designed to offer long-term protection. As a trusted and independent insurance broker, we are committed to delivering expert advice, personalised cover, and exceptional customer service. Our focus is on building lasting relationships with our clients, ensuring they receive the right support and guidance at every stage.

http://www.simpleinsurancesolutions.co.uk (opens in new tab)

After this apprenticeship

Upon successful completion of the apprenticeship, you may have the opportunity to progress into a full-time role within the business.

Ask a question

The contact for this apprenticeship is:

MACCLESFIELD COLLEGE

Maxim Business Training

apprenticeship.recruitment@macclesfield.ac.uk

01625410022

The reference code for this apprenticeship is VAC1000322951.

Apply now

Closes in 12 days (Thursday 12 June 2025 at 11:59pm)

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