Apprentice Logistics Co-ordinator

Summary

We are looking for an enthusiastic individual to join our team to learn and acquire the skills necessary to become a competent Logistics Coordinator.

Wage

£16,500 a year

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Training course

Business administrator (level 3)

Hours

Monday- Friday 9am- 5pm

35 hours a week

Start date

Monday 7 July 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Monitor the Info inbox under the guidance of the Senior Coordinator, ensuring that all enquiries are actioned and filed accordingly within the agreed KPI timeframe
Handling inbound sales calls with a professional attitude always
Under the instruction of the Senior Logistics Coordinator, contact suppliers to book/allocate jobs to the relevant supplier and update the Live Console accordingly with full supplier and contact information
Contact suppliers for updates on collection/delivery status of customer orders and communicate any issues to colleagues and customers
Review supplier PODs to ensure satisfactory quality and all relevant paperwork is received accordingly. Contact suppliers in the event of an unsatisfactory POD explaining the minimum requirements for approval as per the T&Cs of the business
Follow-up quotations with an aim to convert leads to live orders and in the event of failed conversion gain information from the customer in relation to why the order failed to convert and note the system accordingly
Chase outstanding PO’s, keeping the outstanding list as small as possible and communicating issues to the Senior Logistics Coordinator for review
Update CRM with any relevant customer data such as new sales lead, feedback from current clients
Under guidance search for new sales prospects for the SLT to target
Help gather and update key customer information from the Transport Management Database to assist the Senior Coordinator / Logistics Team Manager with reporting
Follow up 1st time bookings with delivery information and obtain a positive Google Review

Where you'll work

UNIT 7
WHITEFIELD COURT
TAYLOR BUSINESS PARK
RISLEY
WA3 6BL

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

WARRINGTON & VALE ROYAL COLLEGE

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

One day a week at Warrington & Vale Royal College (Warrington site) in a 12 week block followed by 20% off the job hours included in the working week

Requirements

Essential qualifications

GCSE in:

English (grade 4)
ICT (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience
Strong planning skills
Ambitious
Self-starter
Process oriented

Other requirements

This is a mainly desk bound role working on a PC and using/taking telephone calls from supplier/drivers who can be a bit demanding.

About this company

Today Team is a market leader in the time-sensitive/same day Courier Delivery Sector, we punch massively above our weight. Our 19 years of history is a story of unprecedented success and growth built on service excellence. We may not be the biggest, but we are, we would argue, certainly among the best. Put simply, our customers use us because they know we are amazing at what we do and are happy to pass the word about us. And we are continuing to grow. This means we are really needing to bring in new people to help us to continue to deliver. To date our success has come through exceeding our customers’ expectations with a record of delivering on time and as promised, well over 99% of times in the past 12 months alone. This has been achieved largely because of the quality and professionalism of our outstanding and growing Logistics Team and we are looking for someone who can fit right in with this excellent group and grow with us.

After this apprenticeship

Once out of Apprenticeship, to become a Logistics Co-ordinator and then move up to Senior Logistics Coordinator

Ask a question

The contact for this apprenticeship is:

WARRINGTON & VALE ROYAL COLLEGE

Georgia Bramhall

gbramhall@wvr.ac.uk

The reference code for this apprenticeship is VAC1000322843.

Apply now

Closes in 31 days (Monday 30 June 2025 at 11:59pm)

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