Trading Standards Level 6 Apprentice

Summary

Would you like a chance to join our dynamic & innovative Trading Standards team who work to protect consumers & support legitimate businesses across Brighton and Hove? You will work with experienced officers to gain experience in a wide range of enforcement activities plus earn whilst you learn and gain a Level 6 apprenticeship qualification.

Wage

£23,556 a year

Check minimum wage rates (opens in new tab)

£23,556.58 per annum. Once completed first year National Minimum Wage for your age will apply (but no less than starting salary).

Training course

Trading standards professional (level 6)

Hours

37 hours a week, Monday to Friday 8.30am-5.00pm. NB Some evening and weekend work may be required which will be taken back in lieu.

37 hours a week

Start date

Monday 22 September 2025

Duration

2 years 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Contribute to the work of the Trading Standards team by assisting officers through compliance and enforcement of legislation including advice to businesses and working with partner organisations.
Learn to keep full and accurate records of work undertaken and follow all administrative practices and procedures as required, using I.T. software packages and analysis of data.
Learn skills in order to maintain and update the intelligence database including obtaining, recording, reporting and disseminating intelligence.
To learn to design and present education packages to meet specific community requirements in order to protect vulnerable consumers.
Work with stakeholders to ensure that safeguarding obligations are being met, as well as the National Trading Standards Scams team and the police to ensure that the most vulnerable consumers are protected. 
Under the supervision and guidance of other members of the Trading Standards team, investigate and take appropriate action regarding complaints and intelligence to ensure legal standards are being met and legislation is being complied with. This may include advice, interventions and mediation, commencing criminal and civil action, issuing of formal notices of non-conformance and seizure of goods and documents. Actioning referrals to other council services or enforcement agencies.
Physical activity that will include the moving and handling of seized goods and other equipment.

Where you'll work

Bartholomew House
Bartholomew Square
Brighton
East Sussex
BN1 1JE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

CSA (SERVICES) LTD

Your training course

Trading standards professional (level 6)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Lead and manage investigations and interventions.
Apply investigative techniques and evidence gathering to produce reports with recommendations.
Analyse, interpret, challenge, and evaluate data and intelligence.
Interpret and apply relevant Acts, Regulations, Codes of Practice and Guidance in the consumer protection environment.
Influence, negotiate and challenge stakeholders in the delivery and decision-making process.
Use research, analytical and problem-solving techniques to resolve and prevent consumer protection issues.
Conduct and/or respond to formal interviews in line with legal controls and best practice collaborating with legal representatives.
Gather evidence for use for potential legal proceedings and acting as a witness when required.
Make legal and tactical decisions to improve the outcomes in consumer protection investigations.
Promote the improvement of compliance standards in consumer protection.
Promote social inclusion in the workplace with businesses, stakeholders, and consumers.
Promote environmental sustainability and support change to improve the environment.
Lead and manage operational projects to achieve time dependent outcomes.
Communicate complex information, best practice, and guidance in consumer protection, adapting delivery for different audiences.
Collaborate with stakeholders to achieve agreed collective outcomes.
Identify and apply industry developments to achieve continual service improvement.
Lead the development and monitoring of financial strategies and setting of organisational budgets based on Key Performance Indicators (KPIs) or similar, and challenge financial assumptions underpinning strategies.
Build constructive working relationships across teams.
Identify the training and development requirements of the team and stakeholders.
Set strategic direction through the implementation of plans.
Lead and respond to risks using risk management techniques.
Provide support, specialist advice, and guidance for businesses, consumers, and stakeholders.
Act as an advocate for projects and transformation of services across organisational boundaries such as those impacted by sustainability and the UK Net Carbon Zero.
Lead and manage investigations and interventions.
Apply investigative techniques and evidence gathering to produce reports with recommendations.
Analyse, interpret, challenge, and evaluate data and intelligence.
Interpret and apply relevant Acts, Regulations, Codes of Practice and Guidance in the consumer protection environment.
Influence, negotiate and challenge stakeholders in the delivery and decision-making process.
Use research, analytical and problem-solving techniques to resolve and prevent consumer protection issues.
Conduct and/or respond to formal interviews in line with legal controls and best practice collaborating with legal representatives.
Gather evidence for use for potential legal proceedings and acting as a witness when required.
Make legal and tactical decisions to improve the outcomes in consumer protection investigations.
Promote the improvement of compliance standards in consumer protection.
Promote social inclusion in the workplace with businesses, stakeholders, and consumers.
Promote environmental sustainability and support change to improve the environment.
Lead and manage operational projects to achieve time dependent outcomes.
Communicate complex information, best practice, and guidance in consumer protection, adapting delivery for different audiences.
Collaborate with stakeholders to achieve agreed collective outcomes.
Identify and apply industry developments to achieve continual service improvement.
Lead the development and monitoring of financial strategies and setting of organisational budgets based on Key Performance Indicators (KPIs) or similar, and challenge financial assumptions underpinning strategies.
Build constructive working relationships across teams.
Identify the training and development requirements of the team and stakeholders.
Set strategic direction through the implementation of plans.
Lead and respond to risks using risk management techniques.
Provide support, specialist advice, and guidance for businesses, consumers, and stakeholders.
Act as an advocate for projects and transformation of services across organisational boundaries such as those impacted by sustainability and the UK Net Carbon Zero.

Your training plan

This apprenticeship is run by Credit Services Association who are responsible for supporting you with your learning and carrying out assessments.

Delivery will be a flexible combination of monthly online group workshops, e-learning, structured workplace learning, tutorials and mini projects. Your role will be linked to the knowledge, skills and behaviours in the apprenticeship standard and once you are competent in all these areas, you will take an End Point Assessment before successfully completing. You will receive support from a nominated mentor throughout the duration of the apprenticeship.

Requirements

Essential qualifications

GCSE in:

English (grade A*-C, 4-9 or equivalent)
Maths (grade A*-C, 4-9 or equivalent)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Organisation skills
Problem solving skills
Presentation skills
Team working
Non judgemental

Other requirements

The role will include physical activity that will include the moving and handling of seized goods and other equipment up to 5kg.

About this company

We are one of the largest employers in Sussex employing around 8,000 staff who deliver more than 700 services to local residents. Working for us is more than just a job. It’s all about making a real difference to people’s everyday lives. We firmly believe that our staff are our greatest asset and it’s important to us that they are happy, healthy and productive at work. We are an accredited Living Wage employer and offer a range of financial and non-financial benefits.

http://www.brighton-hove.gov.uk (opens in new tab)

Company benefits

You will receive all the benefits and opportunities of being an employee of Brighton & Hove City Council, one of the City’s largest employers, including pension, annual holiday allowance and staff discount shop.

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Apprentices may have the opportunity to apply for a permanent Trading Standards Officer post should there be a vacancy available or other opportunities across the council.

Ask a question

The contact for this apprenticeship is:

Brighton and Hove City Council

Felicity Broder

felicity.broder@brighton-hove.gov.uk

The reference code for this apprenticeship is VAC1000322833.

Apply now

Closes on Monday 28 July 2025

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After signing in, you’ll apply for this apprenticeship on the company's website.

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