Business Administration Apprentice

Summary

This is a very busy environment and will suit individuals requiring a challenge, whom have excellent organisational skills and are self-directed. Complete under direction, a variety of administrative functions for our Liverpool Office.

Wage

£14,722.50 to £23,809.50, depending on your age

National Minimum Wage

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Training course

Business administrator (level 3)

Hours

Monday - Friday, 9.00am - 5.00pm

37 hours 30 minutes a week

Start date

Monday 23 June 2025

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Assist Management with day-to-day administrative tasks
Help with HR day to day tasks such as absences, note taking, distributing training from our atlas platform, etc
Comprehensive document management support including photocopying, scanning, printing
Liaising with departments within the business to gain extra details if required. Ongoing Support to Gather compliance information for Audits and to comply with are screening and vetting standards
To support the Operations/Business Managers with effective management of operational activity
Responsible for ordering and maintaining an appropriate stock of stationery for the office and keeping the stationery areas in good order for all to use
Agreed project work with your line manager
Ability to identify situations that could result in customer complains in order to prevent the complaint from occurring

Where you'll work

303 Mariners House
Queens Dock Commercial Centre, Norfolk Street
Liverpool
L1 0BG

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

ACCESS FURTHER EDUCATION LIMITED

Your training course

Business administrator (level 3)

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What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3 Apprenticeship Standard:

Blended learning on and offline
Observations in the workplace
Minimum of 6 hours off the job training per week
If 4/C in maths & English at GCSE's has not been obtained, functional skills will be required

Requirements

Desirable qualifications

GCSE in:

ENGLISH (grade 4/C)
MATHS (grade 4/C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Number skills
Team working
Initiative

About this company

We are passionate about providing high-quality security solutions, from uniformed officers to bespoke training and consultancy. Our commitment to excellence is reflected in the way we support our front-line staff, ensuring they’re equipped to provide the best possible service across all regions. With industry-recognised certifications like ISO 9001, 14001 and 45001, alongside our accreditation as an SIA Approved Contractor (ACS), you can trust us to prioritise your safety. From the moment we start working together, you’ll have a dedicated manager to assist you around the clock, ensuring your security needs are always met. It’s our privilege to serve you.

https://gsts-sia.com/ (opens in new tab)

After this apprenticeship

Potential to be a permanent role once apprenticeship is completed

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