Heavy Vehicle Service and Maintenance Technician Apprenticeship

Summary

Apprentice to be trained in all aspects of heavy vehicle maintenance in purpose built fully equipped modern commercial vehicle workshops. Work alongside fully qualified experienced technicians with full “hands on” training. Be part of a team with opportunities available to gain professional qualifications.

Wage

£14,918.80 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Initially the minimum wage will be paid with reviews every three months with potential to increase, subject to the apprentices performance.

Training course

Heavy vehicle service and maintenance technician (level 3)

Hours

Monday - Friday - 08:00 - 16:30

37 hours 30 minutes a week

Start date

Monday 14 July 2025

Duration

3 years

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

The engineering team are a vital part of the organisation to ensure vehicles are maintained to the highest levels. This involves:

Routine maintenance
Roadside assistance
Component upgrades
MOT preparation and testing etc.

Communicating with the Operations Team to ensure vehicles are prepared and ready for service as required, including use of diagnostic equipment.

Daily responsibilities will include but are not limited to;

Assisting fleet vehicle checks
Dealing with defect reports
Rectifying faults
Accepting deliveries, recording and storing stock
Cleaning of workshops and environs

Key responsibilities will be agreed with the Director of Engineering who will mentor the apprentice.

Where you'll work

JOHN TERENCE HOUSE
GEDDINGS ROAD
HODDESDON
EN11 0NT

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

HARLOW COLLEGE

Your training course

Heavy vehicle service and maintenance technician (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Carry out the basic tasks with tools and equipment common to all procedures involving basic mechanical and electrical procedures related to HV
The ability to keep updated with emerging new technologies within the HV industry.
Contribute to the maintenance of a safe and efficient workshop and adhere to the company and legislative processes.
Access specific and related HV technical information appropriately.
The ability to service, inspect and maintain HVs and trailers to meet company, Driver and vehicle standards agency (DVSA) and manufacturers’ standards.
Use a range of diagnostic and electrical measuring equipment to identify faults and underlying causes on HV’s.
Successfully inspect and prepare vehicles and trailers to meet DVSA standards prescribed in the tester’s manual.
Carry out final quality checks before handover to the customer without supervision.
Apply advanced diagnostic principles and logical/problem solving techniques and regimes.
Maintain records to company and operators’ licence obligations and regulation.
To be able to communicate effectively in both oral and written mediums both internally and with customers on a range of topics that will support, HV inspection and diagnosing techniques.

Your training plan

The apprenticeship programme usually consists of the following elements:

Knowledge element - This is the technical certificate and covers the theory side of your work which is delivered when you attend college, so that you can put these newly acquired skills into practice at work.

Competence element - This is the practical side of the programme and is assessed directly within the workplace by a Harlow College Assessor to ensure that you are developing your skills within the workplace and putting all that you learn at college into practice
Functional skills: This area covers English, Information and Communication Technology (ICT) if not already at Grade 4 GCSE standard.

Transferable skills - These are the skills that help you develop your Personal Learning and Thinking Skills (PLTS) and your rights as an employee within the workplace (ERR).

The duration of the course is 36-months. You will attend college for 1-day a week, and you be in the workplace for the remaining 4-days.

How and when will I study?

IMI NVQ Level 3 in Vehicle Maintenance and Repair
Level 2 Functional Skills – English, if required
Level 2 IT, if required
ERR (Employment Rights & Responsibilities)
PLTS (Personal Learning and Thinking Skills)

https://www.instituteforapprenticeships.org/apprenticeship-standards/heavy-vehicle-service-and-maintenance-technician-v1-3

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade Grade 4/C or above)
Maths (grade Grade 4/C or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Initiative
Non judgemental
Patience
Enthusiasm/Motivation
Reliable
High standards
Good time management
Ambitious

Other requirements

Good local public transport. Parking available on site. Overtime likely to be available on weekdays and Saturdays. Some outdoor working possible for roadside assistance.

About this company

Based on the Hertfordshire & Essex borders we are ideally situated to provide luxury coach hire and minibus hire to London, Hertfordshire, Essex, Stansted Airport, Luton Airport and Heathrow Airport. With over fifty years experience, you can be sure that Golden Boy Coaches will meet with all your coach hire London expectations. Suppliers of luxury coach and minibus transport operating nationally and internationally. All vehicle maintenance is carried out in house.

https://www.goldenboy.co.uk/ (opens in new tab)

After this apprenticeship

Further training is available to all staff, apprentices & fully qualified to ensure the company is operating at the highest levels. A permanent position is the ultimate goal of the company as part of the future planning and progression.

Ask a question

The contact for this apprenticeship is:

HARLOW COLLEGE

Kellie Tighe

ktighe@harlow-college.ac.uk

07377125961

The reference code for this apprenticeship is VAC1000322638.

Apply now

Closes in 22 days (Sunday 22 June 2025 at 11:59pm)

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