Business Administrator Apprentice

Jackson Fire & Security

Walton-On-Thames (KT12 3PA)

Closes on Monday 30 June 2025

Posted on 23 May 2025


Summary

An exciting opportunity has arisen for an Apprentice Administrator to join Lawham Ltd T/a Jackson Fire & Security based in Walton on Thames. We provide fire & security safety solutions. The role includes office support, to manage diaries, client telephone calls with a good telephone manner, to take notes & manage diaries & stock control.

Wage

£14,918.80 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Working Hours: 9.00am - 5.30pm, Monday to Friday. Uniform provided. 20 days paid holidays per annum plus Bank Holidays and one day for birthday.

37 hours 30 minutes a week

Start date

Monday 7 July 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Job scheduling/diary management
  • Stock control
  • Dealing with customers and suppliers by telephone and email
  • Ad hoc duties as required
  • Computer based working using in house systems

Where you'll work

317 Molesey Road
Walton-On-Thames
KT12 3PA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

ASSOCIATED NEIGHBOUR TRAINING LIMITED

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

  • Level 3 Business Administrator Apprenticeship Standard
  • Functional Skills in maths and English if required
  • The course covers a wide range of areas such as communication, finance, business processes & understanding the business environment.

The study areas are designed to help build the knowledge, skills and behaviours to achieve the end point assessment which is taken at the end of the apprenticeship through an independent assessment/awarding organisation.

Requirements

Desirable qualifications

GCSE or equivalent in:

maths & English (grade A - C or 9 -5)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Initiative
  • Patience
  • team working

About this company

Trusted for Quality, Reliability and Service Established in 1991, Jackson Fire & Security provides reliable fire and security solutions to businesses throughout the UK. Located in Mold, North Wales, we have branches covering Cheshire, Merseyside, Lancashire, Yorkshire, the Midlands, Cambridgeshire and Surrey. Experienced and knowledgeable in all areas of fire and security, our multi skilled team will ensure your business: - Adheres to legal fire safety requirements. - Stays safe and protected through effective, robust security systems.

https://jacksonfire.co.uk/ (opens in new tab)

After this apprenticeship

The right candidate will develop the skills and knowledge, which may provide a long term career within the company.

Ask a question

The contact for this apprenticeship is:

ASSOCIATED NEIGHBOUR TRAINING LIMITED

Andrew Greenslade

andrew.greenslade@neighbour-training.co.uk

01883742032

The reference code for this apprenticeship is VAC1000322611.

Apply now

Closes on Monday 30 June 2025

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