Enrollment Administrator Apprentice

FRONTLINE SALES AND MARKETING LTD

CHESTERFIELD (S41 7SL)

Closes in 13 days (Friday 6 June 2025 at 11:59pm)

Posted on 23 May 2025

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Summary

We are seeking a dedicated Apprentice, who thrives in a fast-paced yet conscientious environment. This role is pivotal in managing the end-to-end process of apprenticeship applications, ensuring a seamless experience for applicants.

Wage

£15,704 a year

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Training course
Digital support technician (level 3)
Hours
Monday to Friday, 9am to 5pm.

40 hours a week

Start date

Sunday 15 June 2025

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Process and manage apprenticeship applications from initial enquiry to enrolment, supporting the sales team along the way
  • Maintain accurate and up-to-date records in compliance with UK standards
  • Communicate effectively with applicants, employers, and training providers to facilitate the application process
  • Support marketing initiatives to promote apprenticeship and short course programs 
  • Handle general administrative tasks, such as data entry, filing, and responding to enquiries via phone and email

Where you'll work

ROYAL COURT
BASIL CLOSE
CHESTERFIELD
S41 7SL

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

EAST ESSEX VOCATIONAL TRAINING LIMITED

Your training course

Digital support technician (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • use digital technologies, including collaborative tools, to operate effectively as part of a team, and with other stakeholders, enabling sharing of information and best practice.
  • use data accurately and securely to meet business requirements and in line with organisational procedures and legislation.
  • apply information security principles, for example: information transfer, deletion, storage, usage and communications that may include using mobile devices.
  • provide an appropriate and effective response to enquiries, providing support and information utilising digital channels and in line with organisation protocols
  • operate digital information systems, for example• Management- Finance Human Resources• Bespoke departmental or organisational systems or databases
  • communicate effectively through a variety of different channels using terminology appropriate to the audience
  • use digital resources to extend own knowledge and skills relevant to their role
  • risk assess the organisational impact of decisions that they take
  • use digital systems to identify productivity and performance improvements
  • use digital technologies to operate effectively as part of a team, and with other stakeholders, enabling sharing of information and best practice
  • maintain system security in line with organisational policies.
  • support digital operations or digital change and transformation activities.
  • investigate application problems and enable resolution to maintain productivity and improve quality of service.
  • coach and guide stakeholders to develop their applications skills to use digital systems effectively.
  • monitor data to analyse systems use and provide insights to recommend use or applications developments.
  • support customers in the use of information, products and services through digital channels.
  • diagnoses technical problems by identifying and applying tools and techniques to undertake fault finding, recording and rectification.
  • maintain end-user systems physically or remotely. For example: software, hardware or operating systems
  • provide and direct end-users to tools and resources to help them to resolve their digital problems.
  • use digital technologies, including collaborative tools, to operate effectively as part of a team, and with other stakeholders, enabling sharing of information and best practice.
  • use data accurately and securely to meet business requirements and in line with organisational procedures and legislation.
  • apply information security principles, for example: information transfer, deletion, storage, usage and communications that may include using mobile devices.
  • provide an appropriate and effective response to enquiries, providing support and information utilising digital channels and in line with organisation protocols
  • operate digital information systems, for example• Management- Finance Human Resources• Bespoke departmental or organisational systems or databases
  • communicate effectively through a variety of different channels using terminology appropriate to the audience
  • use digital resources to extend own knowledge and skills relevant to their role
  • risk assess the organisational impact of decisions that they take
  • use digital systems to identify productivity and performance improvements
  • use digital technologies to operate effectively as part of a team, and with other stakeholders, enabling sharing of information and best practice
  • maintain system security in line with organisational policies.

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Logical
  • Team working
  • Initiative

About this company

We are a leading marketing and engagement service in the adult education arena committed to sector improvements and empowering individuals through apprenticeship and short course programmes. Our mission is to facilitate meaningful learning experiences that lead to career advancement and personal growth and better ,more effective employers that improve services through their teams

After this apprenticeship

  • Potential of a full-time position upon successful completion of the apprenticeship

Ask a question

The contact for this apprenticeship is:

EAST ESSEX VOCATIONAL TRAINING LIMITED

Aminur

aminur@eevtraining.com

The reference code for this apprenticeship is VAC1000322566.

Apply now

Closes in 13 days (Friday 6 June 2025 at 11:59pm)

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