Business Admin apprenticeship

Summary

Join our growing team as a Business Development & Client Relations officer! Gain hands-on experience engaging with clients, attend real networking events, and build professional presentation skills - all while earning a Level 3 Business Administrator qualification with hybrid working and bonus incentives.

Wage

£13,741 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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In addition to the National Apprenticeship Minimum Wage , apprentices will be eligible for a performance-based bonus tied to successful client acquisitions. Outstanding performance may lead to a permanent role and salary review upon completion.

Training course

Business administrator (level 3)

Hours

Working Days/Hours: Monday to Friday, 9:00am - 5:00pm (35 hours per week) Structure: Monday to Thursday: Business operations and client work. Friday: Apprenticeship studies and portfolio development.

35 hours a week

Start date

Friday 25 July 2025

Duration

1 year 4 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

An apprentice in this role will be actively involved in client engagement, business outreach, and supporting company growth. Key tasks include:

Reaching out to businesses and attending networking events to promote our services
Assisting with the creation of professional presentations and client proposals
Managing client communication, meeting bookings, and CRM updates
Supporting marketing and lead generation campaigns
Dedicating Fridays to apprenticeship study and portfolio development

Where you'll work

360 Brighton Road
South Croydon
CR2 6AL

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

GINGER NUT MEDIA LIMITED

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Training will be provided by Ginger Nut Training. Ginger Nut’s delivery is based on a remote, blended model of one-to-one tutor sessions every 4 weeks, group sessions, webinars, online courses, video, and additional support where required. Apprentices are allocated a tutor to guide them through the training, conduct regular meetings and prepare for End Point Assessment. Our tutors are industry experts with relevant industry experience in addition to teaching and coaching expertise.

To support learning, we utilise online resources mapped to the apprenticeship and all learners are given access to LinkedIn Learning, and other bespoke channels designed to support their apprenticeship.

Requirements

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience
Physical fitness

Other requirements

Applicants should be comfortable attending networking events, some of which may take place in the evenings. A confident and professional manner is essential when representing the business in person. The role requires occasional travel within London and surrounding areas for client meetings and events, so reliability and time management are key.

About this company

About Rosecrest Group Ltd Rosecrest Group Ltd is a London-based, RCIS-regulated firm offering expert property surveying, consultancy, and trade services. We specialise in residential and commercial surveys, including RICS Level 1, 2 and 3 reports, party wall matters, expert witness reports, and housing disrepair inspections. In addition to our professional surveying division, we also provide a range of high-quality trades and property services, including cleaning, decorating, maintenance, and mould treatment, serving both private clients and housing providers.

https://rosecrestgroupltd.co.uk/ (opens in new tab)

After this apprenticeship

We are committed to nurturing long-term talent and aim to offer the successful apprentice a permanent position upon completion. Career progression could include roles such as Client Relationship Manager, Business Development Executive, or Marketing and Outreach Coordinator. We actively invest in internal growth, and high performers will be supported with additional training and leadership opportunities as the business expands.

Ask a question

The contact for this apprenticeship is:

GINGER NUT MEDIA LIMITED

Nadine Rose

rge@rosecrestgroupltd.co.uk

The reference code for this apprenticeship is VAC1000322552.

Apply now

Closes in 20 days (Wednesday 25 June 2025 at 11:59pm)

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