Business Administrator Apprenticeship at Orbis Care, Henley In Arden.
ORBIS CARE LIMITED
HENLEY IN ARDEN (B95 5AA)
Closes in 10 days (Tuesday 10 June 2025 at 11:59pm)
Posted on 28 May 2025
Contents
Summary
This is a fantastic opportunity to begin a career at Orbis Care as an office administrator dealing with customers, clients and care givers in a caring and efficient manner to ensure we continue to provide the highest standard of care.
- Wage
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£14,918.80 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
Check minimum wage rates (opens in new tab)
20 days holiday (+UK bank holidays).
- Training course
- Business administrator (level 3)
- Hours
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Monday - Friday 9am - 5.30pm, 1-hour unpaid lunch
37 hours 30 minutes a week
- Start date
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Monday 16 June 2025
- Duration
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1 year 3 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Customer service, answer, screen and transfer inbound calls
- Ensure that new customer enquiries are answered in a prompt and appropriate manner
- Account management of existing customers, maintaining excellent customer relations
- Sales invoicing
- Processing and uploading documents onto the company systems
- General office duties and administration
- Providing administrative support to the Management team
- Performing data entry duties with regards to customer details, client details and carers allocated
Where you'll work
17 HIGH STREET
HENLEY IN ARDEN
B95 5AA
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
SOLIHULL COLLEGE AND UNIVERSITY CENTRE
Your training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
Training will be provided by Solihull College, and an assessor will be allocated to support you. Coaching in the workplace, on teams as well as scheduled sessions at the Solihull campus and time spent training will be part of the agreed working hours. At the end of your training, you will
complete a project, a portfolio of evidence and discussion to gain a Level 3 Business Administrator apprenticeship.
Requirements
Essential qualifications
GCSE in:
Minimum of 5 GCSE's including Maths & English (grade 4 or above)Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- IT skills
- Attention to detail
- Organisation skills
- Written Communication
- Verbal Communication
- Time Management Skills
- Accuracy
- Data Entry Skills
- Managing different tasks
Other requirements
Vacancy may close early dependant on number of applications received
About this company
At Orbis Care we provide caring and professional care in the community when family members require additional care to continue to live independently. Our team is the cornerstone of our service. We have a dedicated group of professionals committed to providing the highest standard of care. This is an exciting opportunity to begin a career in social care to become an office administrator at our Henley in Arden head office dealing with customers and care givers to ensure the highest quality service
After this apprenticeship
Progression into permanent position with the possibility of further training in management and possible management qualifications.
Ask a question
The contact for this apprenticeship is:
SOLIHULL COLLEGE AND UNIVERSITY CENTRE
Elaine Reeves
Elaine.Reeves@solihull.ac.uk
01216787000
The reference code for this apprenticeship is VAC1000322548.
Apply now
Closes in 10 days (Tuesday 10 June 2025 at 11:59pm)
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