Apprentice Service Technician

Summary

Join Makita as an Apprentice Service Technician! This fantastic opportunity allows you to kickstart your engineering career. Working with Makita, you'll develop your skills, knowledge, and behaviours within the industry, paving the way for excellent career progression.

Wage

£20,475 a year

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Annual Salary

Training course

Engineering and manufacturing support technician (level 3)

Hours

Monday - Friday. Shift patterns to be discussed at interview.

40 hours a week

Start date

Monday 1 September 2025

Duration

3 years 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

As an apprentice, you will develop expertise in the inspection and repair of Makita products, including:

Basic Repair Knowledge: Warranty policy, repair guidelines, service information, repair manuals/videos.

Mechanical Components: Gears, bearings, fasteners, seals, springs, keys, oils/adhesives.

Electrical Components: Armature, field, motors, switches, carbon brushes, soldering, wiring, battery technology.

Hand Tools: Pliers, torque wrenches, arbor press, retaining ring pliers, impact driver bits.

Diagnostic Tools: PAT testers, multimeters, tachometers. Ability to diagnose tool issues with minimal supervision. Responsible for ensuring Makita repairs are inspected, repaired, and serviced in accordance with set targets of quality and consistency.

Where you'll work

Unit 21
Tanners Drive
Milton Keynes
Buckinghamshire
MK14 5BU

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

MILTON KEYNES COLLEGE

Your training course

Engineering and manufacturing support technician (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Follow health and safety regulations, standards, and guidance.
Follow procedures in line with environmental and sustainability regulations, standards, and guidance. For example, segregation of resources for reuse, recycling and disposal.
Comply with engineering standards and regulations. For example, British Standards (BS), International Organisation for Standardisation standards (ISO). European Norm (EN).
Analyse engineering and manufacturing data and information to support technical outputs. For example, read and interpret text, data, engineering drawings, work instructions, method statements, operation manuals.
Apply scientific, technical or engineering principles.
Apply problem solving techniques to solutions for identified technical problems.
Organise, plan and prioritise workflow and scheduling of work with stakeholders.
Identify, organise and use resources to complete tasks, considering cost, quality, safety, security and environmental impact.
Produce job specific technical outputs. For example, engineering drawings, quality control management, computer control programming, business improvement, adverse incident reports, technical investigations, equipment appraisals and specifications.
Provide support and guidance for handover of work to stakeholders. For example, checklists, product or process status, access to supporting documents.
Record information - paper based or electronic. For example, energy usage, equipment service records, test results, handover documents, checklists.
Follow standard operating procedures.
Follow manufacturer's instructions. For example, safe instructions for use of products, processes and machinery.
Apply quality assurance and control principles and practices. For example, conduct physical checks, take samples, inspections or tests.
Apply continuous improvement techniques.
Apply team working principles.
Communicate in writing with others for example, stakeholders, colleagues, and managers.
Communicate with others verbally for example, colleagues and stakeholders.
Use information and digital technology. Comply with GDPR and cyber security regulations and policies.
Carry out and record learning and development activities.
Apply equity, diversity and inclusion procedures.
Follow health and safety regulations, standards, and guidance.
Follow procedures in line with environmental and sustainability regulations, standards, and guidance. For example, segregation of resources for reuse, recycling and disposal.
Comply with engineering standards and regulations. For example, British Standards (BS), International Organisation for Standardisation standards (ISO). European Norm (EN).
Analyse engineering and manufacturing data and information to support technical outputs. For example, read and interpret text, data, engineering drawings, work instructions, method statements, operation manuals.
Apply scientific, technical or engineering principles.
Apply problem solving techniques to solutions for identified technical problems.
Organise, plan and prioritise workflow and scheduling of work with stakeholders.
Identify, organise and use resources to complete tasks, considering cost, quality, safety, security and environmental impact.
Produce job specific technical outputs. For example, engineering drawings, quality control management, computer control programming, business improvement, adverse incident reports, technical investigations, equipment appraisals and specifications.
Provide support and guidance for handover of work to stakeholders. For example, checklists, product or process status, access to supporting documents.
Record information - paper based or electronic. For example, energy usage, equipment service records, test results, handover documents, checklists.
Follow standard operating procedures.
Follow manufacturer's instructions. For example, safe instructions for use of products, processes and machinery.
Apply quality assurance and control principles and practices. For example, conduct physical checks, take samples, inspections or tests.
Apply continuous improvement techniques.
Apply team working principles.
Communicate in writing with others for example, stakeholders, colleagues, and managers.
Communicate with others verbally for example, colleagues and stakeholders.
Use information and digital technology. Comply with GDPR and cyber security regulations and policies.
Carry out and record learning and development activities.
Apply equity, diversity and inclusion procedures.

Your training plan

Engineering and Manufacturing Technical Support Apprenticeship. Training and development: Participate in training sessions to enhance technical skills, tool expertise, customer service abilities, and knowledge of internal systems and software. Attend customer training sessions as required. Throughout your apprenticeship, you'll get: Expert mentors/trainers who will guide you through your apprenticeship Hands-on learning, which will give you real-world feedback Modern facilities with ample access to tech equipment and resources, and much more!

Requirements

Essential qualifications

GCSE in:

Maths (grade 9-4)
English (grade 9-4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication
Good attention to detail.

Other requirements

To be eligible for this apprenticeship, you must meet the following residency criteria: You must have lived in the UK, the British Overseas Territories, or Crown Dependencies (Channel Islands and Isle of Man) for at least three years before the start of the apprenticeship.

About this company

Makita UK Ltd is a Global Power tool distributor. Since marketing, its original electric planer in Japan, Makita Corporation, (our parent company), has rapidly risen to become one of the world’s largest electric power tool manufacturers. Since overseas sales account for most total sales, Makita Corporation has manufacturing facilities in the USA, Canada, Brazil, the UK, China and the two plants in Japan. The strengths of Makita are innovative products and excellent service capabilities. Makita Electric (UK) Ltd was established in 1972 and the name Makita is acknowledged to be the number one manufacturer of electric power tools for the industrial and professional trade.

After this apprenticeship

A role within the company may be on offer upon successful completion of the apprenticeship.

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