IT Microsoft Support Apprentice

Summary

The role is to be a Microsoft specialist throughout the UK&I business. You will contribute to the overall success of the Infinigate UK&I Partner Team and the attainment of team sales targets, through increasing the number of partners engaging with Infinigate, the frequency of orders and the overall value of solutions sold.

Wage

£23,810 a year

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Training course

Data technician (level 3)

Hours

Days and shifts to be confirmed.

37 hours 30 minutes a week

Start date

Friday 27 June 2025

Duration

1 year 4 months

Positions available

2

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Overall workload revenue and profit contribution for Azure, responsible for accurate pipeline and sales forecasting.
Support the creation of repeatable GTM campaigns that are rolled out through the Infinigate Partner Management teams which drive customer frequency and yield.
Recruit and manage key strategic Azure resellers growing their revenue and profit to agreed targets.
Provide insight and recommendations which support the development of Infinigate’s Professional and Managed Service offerings.
Participate in partner education, events and communication programs, encouraging the utilisation of Infinigate’s GROW and EDGE.
Work with the Microsoft SMC & GPS Channel Sales teams to ensure effective delivery of programs such as the SureStep program.
Engage with select security vendors to drive repeatable GTM solutions, offers and campaigns in partnership with the Marketing & Product teams.
Maintain a constant focus on Partner Satisfaction and achievement of Infinigate’s world-class NPS rating.

Where you'll work

4-5 Genesis Business Park, Albert Drive
Woking
GU21 5RW

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

QA LIMITED

Your training course

Data technician (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Source and migrate data from already identified different sources.
Collect, format and save datasets.
Summarise and explain gathered data.
Blend data sets from multiple sources and present in format appropriate to the task.
Manipulate and link different data sets as required.
Use tools and techniques to identify trends and patterns in data.
Apply basic statistical methods and algorithms to identify trends and patterns in data.
Apply cross checking techniques for identifying faults and data results for data project requirements.
Audit data results.
Demonstrate the different ways of communicating meaning from data in line with audience requirements.
Produce clear and consistent technical documentation using standard organisational templates.
Store, manage and distribute in compliance with data security standards and legislation.
Explain data and results to different audiences in a way that aids understanding.
Review own development needs.
Keep up to date with developments in technologies, trends and innovation using a range of sources.
Clean data i.e. remove duplicates, typos, duplicate entries, out of date data, parse data (e.g. format telephone numbers according to a national standard) and test and assess confidence in the data and its integrity.
Operate as part of a multi-functional team.
Prioritise within the context of a project.
Source and migrate data from already identified different sources.
Collect, format and save datasets.
Summarise and explain gathered data.
Blend data sets from multiple sources and present in format appropriate to the task.
Manipulate and link different data sets as required.
Use tools and techniques to identify trends and patterns in data.
Apply basic statistical methods and algorithms to identify trends and patterns in data.
Apply cross checking techniques for identifying faults and data results for data project requirements.
Audit data results.
Demonstrate the different ways of communicating meaning from data in line with audience requirements.
Produce clear and consistent technical documentation using standard organisational templates.
Store, manage and distribute in compliance with data security standards and legislation.
Explain data and results to different audiences in a way that aids understanding.
Review own development needs.
Keep up to date with developments in technologies, trends and innovation using a range of sources.
Clean data i.e. remove duplicates, typos, duplicate entries, out of date data, parse data (e.g. format telephone numbers according to a national standard) and test and assess confidence in the data and its integrity.
Operate as part of a multi-functional team.
Prioritise within the context of a project.

Your training plan

Why choose AI & Digital Support?

This programme brings together AI, Microsoft Copilot and broader digital skills to provide support and advice to users across a wide range of business software and Generative AI applications, enhancing digital transformation and increasing AI literacy across your organisation.

Accelerate AI adoption
Streamline productivity
Champion innovation

The AI & Digital Support programme integrates live and online workshops with self-paced learning, employing a guided discovery approach for individual learner contexts.

Learners are assigned a Digital Learning Consultant (DLC) for personalised coaching and support. These specialists ensure their successful progress, wellbeing, and readiness for assessments.

Apprentices will learn to use a variety of tools and technologies, including:

Microsoft 365
Microsoft Copilot
SaaS (Software as a Service) applications

Requirements

Essential qualifications

GCSE in:

3 of any subject (grade 4+ (A* - C))
Maths & English (grade 3+ (D or above))

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Organisation skills
Analytical skills
Team working

Other requirements

About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now!

About this company

The Infinigate UK Cloud Sales team is responsible for driving the recruitment, activation and ongoing management of Infinigate Partners (our reseller channel) along with supporting their growth through sales and technical enablement, delivering the associated revenue and profit growth, partner satisfaction and team targets. The team is responsible for owning the overall business relationship with our partners and is the main “face” of the business.

Company benefits

• Day off on your birthday. • 2 paid volunteer days per year. • Additional holiday purchase scheme. • Electric car purchase scheme. • Individual cover for private medical insurance and healthcare cash plan • Hybrid working arrangements

After this apprenticeship

Potential full time position upon completion.

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