Business Admin Apprentice

Summary

This is an exciting opportunity, offering the chance to work in an administrative role within local government. This varied role gives the successful candidate the opportunity to support a busy office and get involved with multiple administration support tasks.

Wage

£11,778 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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£7.55 ph

Training course

Business administrator (level 3)

Hours

30 hours a week. Core office hours Monday to Friday, 9.30am until 2.30pm, plus evenings meetings (hours and days vary).

30 hours a week

Start date

Monday 16 June 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Duties include;

Dealing with members of the public in person, via email and over the telephone.
Managing and supporting the council’s social media platform.
Assisting with the production of the council’s quarterly magazine.
Taking minutes and creating agendas for council meetings.
Organising tourism and leisure community events.
Supporting and organising community events.
Any other Admin duties required.

Where you'll work

Whitworth Civic Hall
Market Street, Whitworth
Rochdale
OL12 8DP

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

ROCHDALE TRAINING ASSOCIATION LIMITED

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Training to take place on site at the employer's premises.

Requirements

Desirable qualifications

GCSE in:

Maths and English (grade Grade 4/C or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Confident
calm
Driven

Other requirements

This role will involve you representing Whitworth Community, and is ideal for candidates who would like to start a career in local government.

About this company

In Whitworth, local government services are provided by three local authorities - Whitworth Town Council, Rossendale Borough Council and Lancashire County Council. Whitworth Town Council consists of 12 elected members (Councillors), who are served by a Town Clerk. The Mission Statement of Whitworth Town Council is 'To improve the quality of life for the community of Whitworth'. The Town Council offices and Council Chamber are located in The Ashcroft (Civic Hall) complex in Whitworth.

After this apprenticeship

Progression offered to the correct candidate.

Ask a question

The contact for this apprenticeship is:

ROCHDALE TRAINING ASSOCIATION LIMITED

Jason Wales

jwales@rochdaletraining.co.uk

01706 631 417

The reference code for this apprenticeship is VAC1000322369.

Apply now

Closes in 22 days (Sunday 15 June 2025 at 11:59pm)

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