Sales Apprentice - REF 14410
Inscape Interiors Ltd
Chorley (PR6 9AR)
Closes on Friday 22 August 2025
Posted on 22 May 2025
Contents
Summary
Inscape Interiors Ltd in Chorley are recruiting for a Sales Apprentice. The successful candidate will work towards completing a Level 2 Customer Service apprenticeship over the duration of 16 months.
- Wage
-
£14,133.60 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Customer service practitioner (level 2)
- Hours
-
Monday - Thursday, 7.30am - 5.00pm / 1 hour lunch & 30 min break
36 hours a week
- Start date
-
Friday 29 August 2025
- Duration
-
1 year 4 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Maintain and develop existing and new relationships with customers
- Negotiate Projects and secure the Sale
- Take and undertake calls from customers
- Communicate with other members of the team and other departments
- Organise and file specific Paperwork
- Print and distribute internal communication and paperwork
- Set up New Customers within the company computer system
- Log and manage conversations within the one diary system
Where you'll work
Unit 1 Lower Healy Business Park
Froom Street
Chorley
PR6 9AR
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
NORTH LANCS. TRAINING GROUP CIC
Your training course
Customer service practitioner (level 2)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Use a range of questioning skills, including listening and responding in a way that builds rapport, determines customer needs and expectations and achieves positive engagement and delivery.
- Depending on your job role and work environment: Use appropriate verbal and non-verbal communication skills, along with summarising language during face-to-face communications; and/or
- Depending on your job role and work environment: Use appropriate communication skills, along with reinforcement techniques (to confirm understanding) during non-facing customer interactions.
- Depending on your job role and work environment: Use an appropriate ‘tone of voice’ in all communications, including written and digital, that reflect the organisation’s brand.
- Provide clear explanations and offer options in order to help customers make choices that are mutually beneficial to both the customer and your organisation.
- Be able to organise yourself, prioritise your own workload/activity and work to meet deadlines.
- Demonstrate patience and calmness.
- Show you understand the customer’s point of view.
- Use appropriate sign-posting or resolution to meet your customers needs and manage expectations.
- Maintain informative communication during service recovery.
Your training plan
- Level 2 Customer Service Practitioner Apprenticeship Standard
- Functional skills
- Work based learning
Requirements
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- Organisation skills
- Work well under pressure
- Flexible
- Adaptable
About this company
We are consultants, manufacturers and installers of building interiors for sectors with particular demands. Our services are accessed by organisations, construction firms, main contractors and architects within healthcare, pharmaceuticals, hotels and leisure, among others.
https://www.nltg.co.uk/job/apprentice-sales-3/ (opens in new tab)
After this apprenticeship
- Progression onto full time employment
Ask a question
The contact for this apprenticeship is:
NORTH LANCS. TRAINING GROUP CIC
Recruitment
recruitment@nltg.co.uk
01254395355
The reference code for this apprenticeship is VAC1000322321.
Apply now
Closes on Friday 22 August 2025
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After signing in, you’ll apply for this apprenticeship on the company's website.