Sales Advisor Apprentice (Technocure Limited)
TECHNOCURE LTD
Accrington (BB5 1EN)
Closes on Monday 30 June 2025
Posted on 22 May 2025
Contents
Summary
Technocure is seeking a friendly and customer-focused Sales Advisor to join our team. As a Sales Advisor, you will be responsible for providing excellent customer service, building relationships with customers, and promoting our products and services.
- Wage
-
£15,250 a year
- Training course
- IT technical salesperson (level 3)
- Hours
-
Monday to Friday
9.00am- 5.30pm
37 hours 30 minutes a week
- Start date
-
Monday 7 July 2025
- Duration
-
1 year 4 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Answering sales calls and replying to any sales inquiry through emails
- Answering any technical questions that the clients may have on products and services available
- Scheduling or booking installs as per suitable date and time
- Decide whether the software or hardware services needs adapting to meet the client’s needs
- Creating sales quotations
- Manage sales CRM with client details and quotations
- Produce statements of requirements
- Follow-up with client for install availability
- Coordinating with clients and engineers to run installations smoothly
- Coordinating with supplier for availability of hardware stock
- Building business relationship with clients
Where you'll work
41-43 Abbey Street
Accrington
BB5 1EN
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
FIREBRAND TRAINING LIMITED
Your training course
IT technical salesperson (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Communication: works both independently and as part of a team and following the organisation’s code of practice; demonstrates an ability to communicate effectively and present both in writing and orally at all levels, using a range of tools.
- Customer Experience: demonstrates strong interpersonal skills and cultural awareness when dealing with colleagues, customers and clients during sales operations and whilst defining requirements with an emphasis on customer satisfaction and relationship management.
- Data Security: operates securely in line with organisational guidance, legislation and organisational software packages and complies with security of data and can effectively record, analyse and communicate data at the appropriate level using the organisation’s standard tools and processes throughout all sales interactions.
- Problem solving: applies structured techniques for troubleshooting, problem solving and analyses problems by selecting the appropriate tools and techniques in line with organisation guidance when dealing with sales as well as routine tasks
- Assesses and qualifies sales leads by developing a clear understanding of clients’ business needs and advising how these might be met with appropriate products, tools and techniques.
- Project management: works flexibly and demonstrates the ability to work under pressure independently and as part of a team to progress sales and manage their time, workflow, priorities and projects.
- Interprets and follows: health and safety legislation to securely and professional work productively in the work environment; Data Protection Act 1998; Sales of Goods Act 1979.
- Sales process: professionally operates all sales-related tasks to maintain integrity, brand and company image during negotiations, handling of objections and closing sales with an understanding of the markets and external competitors
- Technical: ability to understand and explain the technical portfolio and technical systems sold within the organisation and can use the current hardware and operating systems available.
- Database and Campaign Management: prioritises their contacts and keeps an up to date database knowing when and why to contact current consumers or prospects in line with organisational requirements.
- Context / CPD: identifies and negotiates personal development in the context of the wider business and how their role relates to other roles in the business.
- Logical and creative thinking skills
- The ability to interact effectively and professionally with a range of different types of customer
- Ability to think analytically and to solve problems
- Ability to work independently and to take responsibility
- Ability to work with a range of internal and external people
- Ability to communicate effectively in a variety of situations
- Ability to operate in a secure manner
Your training plan
More training information
Firebrand’s sector-leading Level 3 IT Technical Salesperson Apprenticeship (L3ITTS) trains apprentices to sell their business’ technical products and services. Apprentices will develop approaches to maintaining good customer relations and winning new business through a thorough understanding of existing and emerging technologies.
Firebrands course is delivered either Online (online live instructor led), or face to face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors.
Completion of this apprenticeship will provide learners with the following world class vendor certifications in addition to the IT Technical Sales apprenticeship:
- Microsoft Certified Azure Fundamentals
- Microsoft Certified 365 Fundamentals
- Masterclass 1 - Engaging the Customer
- Masterclass 2 - Negotiation Skills
- Masterclass 3 – Becoming the next top seller
Key areas covered are:
- Communication skills
- Customer service
- IT Infrastructures
- Effective Sales Techniques (Negotiation, Objection Handling & Closing)
- Data Security
- Problem Solving
- Project Management
Requirements
Essential qualifications
GCSE in:
Maths and English (grade Grades 5 or above)Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Organisation skills
- Initiative
- Telephone communication skills
- Microsoft Office skills
- Self motivated
- Enthusiastic
- Time management skills
About this company
Our mission is to provide high-quality and cost-effective IT services that meet our customer’s needs. We manage and support all our IT service solutions using cutting-edge technology. With the utmost quality and consistency, we make technology an asset for our clients through unique, individualised solutions.
Company benefits
• Pension • Free parking • 21 plus bank holidays
After this apprenticeship
- The company will also aim to offer the apprentice a permanent role at the end of the training (subject to successfully completing course and objectives)
Ask a question
The contact for this apprenticeship is:
FIREBRAND TRAINING LIMITED
Leia Knights
LeiaKnights@bpp.com
01133500333
The reference code for this apprenticeship is VAC1000322315.
Apply now
Closes on Monday 30 June 2025
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