Apprentice Business Administrator (Marketing & Social Media)

Summary

This is an exciting opportunity for a motivated and creative individual to join MEaP as a Business Administration Apprentice with a focus on marketing and digital communications. You will support the daily running of our community programmes, assist with project coordination, and contribute to social media and outreach efforts.

Wage

£18,000 a year

Check minimum wage rates (opens in new tab)

Training course

Business administrator (level 3)

Hours

Monday to Friday 9am to 5pm.

37 hours 30 minutes a week

Start date

Tuesday 1 July 2025

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Provide administrative support to programme leads, including maintaining records, managing calendars, and booking meetings or venues
Assist in developing marketing materials such as flyers, newsletters, and digital content
Create, schedule, and monitor content across MEaP’s social media platforms (e.g., Instagram, Twitter, Facebook, LinkedIn).
Maintain and update databases, spreadsheets, and email contact lists
Support event planning, community engagement activities, and campaign coordination
Liaise with partner organisations, volunteers, and young people to ensure smooth communication and scheduling
Attend one day of off-the-job training per week to complete the Level 3 Business Administration apprenticeship

Person Specification

Good written and verbal communication skills; basic knowledge of Microsoft Office
Confident in using social media (Instagram, Facebook, TikTok, etc.)
Able to manage time and prioritise tasks; attention to detail
Willing to work collaboratively and communicate effectively with others
Enthusiastic, willing to learn, and passionate about community impact
Commitment to completing a Level 3 Business Administration qualification

Where you'll work

1 Mabfield Road
Manchester
M14 6LP

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

PROFESSIONAL APPRENTICESHIPS LTD

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

During this advanced apprenticeship, you will learn a vast range of knowledge, skills and behaviours, covering topics such as project management, systems & processes, business structures and so much more.

You will undertake the ground-breaking Professional Apprenticeships Business Administrator Level 3 qualification. Professional Apprenticeships hold the title of Bristol and Bath Apprenticeship Training Provider of the Year for 2021. They also boast the highest Ofsted rating, which only a select few training providers in the region have.

The programme is designed to mould you into a high-level, all-rounded business professional. You will learn in detail about business communication, organisation, managing change, problem solving & much more.

These modules are designed to jump-start your career and make you stand out in an increasingly competitive field, boosting your future earning potential.

Requirements

Essential qualifications

GCSE in:

English (grade 4/C Or above)
Maths (grade 4/C Or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental

About this company

Making Education a Priority (MEaP) is a community-rooted organisation dedicated to improving educational outcomes and life opportunities for disadvantaged young people. We work with families, schools, and community partners to empower young people through mentoring, mediation, skills-building, and employability initiatives.

After this apprenticeship

There are exciting career progression opportunities.

Ask a question

The contact for this apprenticeship is: