Business & Admin Apprentice

Summary

A Truscott Carpentry are offering an opportunity to join their dynamic team as a Business & Admin Apprentice! Gain the knowledge, skills and behaviours to kickstart your career in the business industry.

Wage

£13,741 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course

Business administrator (level 3)

Hours

Monday to Friday, 9.00am to 4.00pm (Some flexibility available with work times if you are travelling via public transport).

35 hours a week

Start date

Monday 6 October 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Duties to include but are not limited to:

Assisting the Office manager, Operations Manager and Director with any administrative tasks as required
Maintaining staff records, helping collate data for the Subcontractor pay notices, assisting with keeping CVR and Material details up to date for the team to be able to create valuations for the clients
Learning and helping to run the office alongside the Office Manager
Helping to secure After Care and Customer Care bookings for the After Care team to attend. Along with maintaining the After Care documents
Email management and diary management for the Office Manager and After Care team
Other business related tasks as required

Where you'll work

Unit 9
ESAM Chi Askorrans Carluddon Technology Park
St Austell
PL26 8WE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

CORNWALL COLLEGE

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

You will be working towards a Level 3 Business & Admin Apprenticeship Standard
You will receive on and off-the-job training and support from an assessor and an apprenticeship advisor
You will be required to attend Cornwall College St Austell on a fortnightly basis as part of the apprenticeship training - this course is also delivered Hybrid through online learning

Requirements

Essential qualifications

GCSE in:

English (grade C/4)
Maths (grade C/4)

Desirable qualifications

GCSE in:

IT (grade D/3)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Initiative

Other requirements

We are based at the ESAM building, which has walking routes, cycling routes, bus links and car parking. Our location would be considered rural, so please consider that before application. Work start date could be as early as August and October start for college.

About this company

Truscott Carpentry are carpentry contractors covering Cornwall, Devon and further. We provide carpentry & joinery fit out services for local and national housebuilders, main contractors and the private sector. We cover a vast carpentry scope, including supply & install packages or labour only packages using our team of over 40 highly skilled individuals in management, supervisors, sub-contract carpenters and supervised apprentices. We are committed to providing the highest possible standard of quality control in project management, workmanship, health, safety and environmental compliance, supply chain and workforce to meet our clients specific requirements. We believe these core company values have contributed to our consistent growth, year on year. We strive to continue to maintain and expand a "preferred carpentry supplier" status with our clients having built solid working relationships since our incorporation in 2019.

https://www.atruscottcarpentry.com/about (opens in new tab)

After this apprenticeship

Following successful completion of your apprenticeship, you may wish to progress within the company.

Ask a question

The contact for this apprenticeship is: