Business Development Apprentice

Summary

We have the opportunity for an apprentice to join our New Business and Account Management teams. As an apprentice you will work alongside both teams, helping to win new business and support existing customer accounts.

Wage

£18,300 a year

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£18,300 in year one, up to £29,600 in year two. Profit share & annual performance bonus, paid training days in addition to college time, free unlimited electric vehicle charging & access to trade pricing for computer hardware and software purchases

Training course

Business administrator (level 3)

Hours

Monday to Thursday, 8.30am to 5.30pm. Friday, 8.30am to 5.00pm.

40 hours a week

Start date

Monday 1 September 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

During this apprenticeship you will be supporting the New Business and Account Management teams, assisting in all areas of business development. The role is varied and you will find that no two days are the same.

At the start of the week you might be arranging networking events for the team to attend, the next day you could be travelling to see a potential new customer with the New Business Manager, followed by working with the team to make sure the CRM system is kept up to date and we have posted information about the latest company events on our social media channels. You will also be on hand to assist the other departments at ctm, gaining knowledge of a variety of tasks that take place within a busy IT environment.

Where you'll work

UNIT 5
STOW COURT
STOW ROAD
STOW CUM QUY
CB25 9AS

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

CAMBRIDGE REGIONAL COLLEGE

Your training course

Business administrator (level 3)

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What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

You will achieve a Business Administration standard level 3 via a work mentor and Cambridge Regional College assessor.

In addition, there will be an opportunity to gain Microsoft qualifications, such as MS-900.

Requirements

Essential qualifications

GCSE in:

English (grade 4 or C)
Maths (grade 4 or C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Team working
Initiative

Other requirements

A driving licence and own transport would be beneficial and would allow you to easily commute to and from the office.

About this company

We deploy, support and secure IT systems for businesses throughout the UK using Microsoft technologies. We offer a range of Microsoft 365, Modern Work, Infrastructure and Cybersecurity managed services to both SMEs and larger enterprises. We also offer access to market-beating discounts on Microsoft 365 and Azure products as a Microsoft Direct Bill Cloud Solution Provider (CSP). Established in 1999, we have over 25 years' experience in helping businesses get the very best from their IT.

After this apprenticeship

Following the successful completion of the apprenticeship, there would be an opportunity to join the New Business or Account Management departments full time.

Ask a question

The contact for this apprenticeship is:

CAMBRIDGE REGIONAL COLLEGE

Camilla

01223 418778

The reference code for this apprenticeship is VAC1000322143.

Apply now

Closes in 23 days (Monday 30 June 2025 at 11:59pm)

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