Supply Chain & Data Administrator Apprentice (Level 3) - Coleshill
AIR LIQUIDE LIMITED
West Midlands (B46 1JY)
Closes in 15 days (Friday 6 June 2025 at 11:59pm)
Posted on 21 May 2025
Contents
Summary
Join Air Liquide in a dual customer service and internal sales role. You'll manage relationships, process orders, qualify leads, and collaborate across teams. This position goes beyond traditional telesales—focusing on customer needs, tailored solutions, and contributing to the sales process while delivering an exceptional customer experience.
- Wage
-
£20,000 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday – Working hours to be confirmed
35 hours a week
- Start date
-
Monday 1 September 2025
- Duration
-
1 year 9 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
The role of a supply chain administrator centers on supporting the wider supply chain team with administrative duties. They serve as a central communication point, interacting with suppliers and internal teams. Strong organisational skills and attention to detail are crucial for ensuring accuracy and timeliness. This role provides an excellent opportunity to gain foundational knowledge of supply chain operations and career advancement.
The supply chain administrator is vital for daily operations:
- Managing administrative tasks such as order processing
- Shipment tracking
- Inventory control
- Invoice management
- Maintain and enhance the efficiency of the entire supply chain
Your daily tasks will include
- Assisting in the achievement of company objectives and KPIs
- Ordering stock from suppliers to fulfi ll customer demand and maintaining service levels
- Processing order confirmations from suppliers quickly and effectively, liaising with other departments where necessary
- Communicating informed risks within the business to key stakeholders
- Preparing presentations, reports and analysis
- Supporting the function of the supply chain department
Where you'll work
Station Road
Coleshill
Birmingham
West Midlands
B46 1JY
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
BIRMINGHAM METROPOLITAN COLLEGE
Your training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
- The successful apprentice will complete a full Level 3 Business Administrator Apprenticeship Standard
- The 20% off the job training will be delivered by Birmingham Metropolitan College on a flexible day release delivery model
Requirements
Essential qualifications
Other in:
- Any subject (grade 4/C or above)
- Any subject (grade 4/C or above)
- Any subject (grade 4/C or above)
- English (grade 4/C or above)
- Maths (grade 4/C or above)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Team working
- Initiative
- Determination
- Proactive
- Resilient
- Being receptive to feedback
- Passionate about learning
Other requirements
** If you are successfully shortlisted for this apprenticeship you will be invited to attend an Assessment day hosted by Air Liquide at Alpha Tower in Birmingham on WEDNESDAY 30TH JULY 2025 ** ** As part of this apprenticeship, you will be required to travel to the employer location in Tunstall. Please ensure that you have researched your travel arrangements and are happy with the time it will take and distance required to travel, before you apply for this vacancy. **
About this company
A world leader in gases, technologies and services for Industry and Health, Air Liquide is present in 75 countries with approximately 66,400 employees and serves more than 3.8 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. They embody Air Liquide’s scientific territory and have been at the core of the company’s activities since its creation in 1902.
https://www.airliquide.com/ (opens in new tab)
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
Potential for full time employment and further training / progression for the right candidate.
Ask a question
The contact for this apprenticeship is:
BIRMINGHAM METROPOLITAN COLLEGE
BMet Recruitment Team
recruitment@bmet.ac.uk
0121 362 1122
The reference code for this apprenticeship is VAC1000321966.
Apply now
Closes in 15 days (Friday 6 June 2025 at 11:59pm)
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