Business Administrator Apprentice

MEB BUILDING SERVICES LTD

SITTINGBOURNE (ME10 3BG)

Closes on Monday 23 June 2025

Posted on 21 May 2025


Summary

Swarm Group is working with MEB Building Services to recruit a Level 3 Business Administration Apprentice. This is a great opportunity for someone looking to kickstart their career in business administration within a thriving company. If you’re enthusiastic, organised and ready to learn, we’d love to hear from you!

Wage

£15,704 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday to Friday, 8:00am – 5:00pm (1-hour lunch break). This is a fully office-based role.

40 hours a week

Start date

Tuesday 1 July 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Answering incoming calls and directing them appropriately
  • Monitoring and managing general inboxes
  • Scanning, filing and organising documents
  • Supporting the team with purchase orders and administrative processes
  • Providing general office support to the wider teams
  • Assisting with accounts and software systems

Where you'll work

UNIT 11
STADIUM BUSINESS PARK
CASTLE ROAD
SITTINGBOURNE
ME10 3BG

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

SWARM APPRENTICESHIPS C.I.C

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

More training information

Training will be with Swarm Training, a national apprenticeship provider in the UK. The successful candidate will work towards a Level 3 Business Administration qualification, which takes 12-18 months to complete. The apprentice must complete a minimum of 6 hours per week during working hours, with monthly training sessions conducted by a tutor, with tasks assigned to be completed during those hours.

Requirements

Essential qualifications

GCSE in:

English and Maths (grade C/4 or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • Problem solving skills
  • Team working
  • Hardworking and eager to learn
  • Positive attitude towards work
  • Proactive and uses initiative

About this company

MEB Building Services is a family-run Mechanical & Electrical Building Services Contractor based in Sittingbourne, Kent. Renowned for delivering a professional yet personal service, MEB undertakes projects throughout London, the Southeast and areas south of Milton Keynes. With expertise in residential new builds and refurbishments, MEB handles everything from domestic fit-outs to large-scale district heating networks and energy centres. Their experienced and qualified team ensures seamless project delivery from pre-tender through to aftercare.

https://mebbuildingservices.co.uk/ (opens in new tab)

Company benefits

21 days of annual leave plus bank holidays, Supportive and welcoming team environment, Free on-site parking.

After this apprenticeship

Possible opportunity for a full-time position upon successful completion of the apprenticeship. Potential for continued training and higher-level qualifications.

Ask a question

The contact for this apprenticeship is:

SWARM APPRENTICESHIPS C.I.C

Sophie Duffy

Sophie.d@swarmgroup.org.uk

The reference code for this apprenticeship is VAC1000321932.

Apply now

Closes on Monday 23 June 2025

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

Please fill in your details and attach a copy of your CV to apply.