Digital Marketing Apprentice

TROO LTD

Sunderland (SR3 3BE)

Closes on Saturday 5 July 2025

Posted on 28 May 2025


Summary

We’re hiring two Digital Marketing Apprentices to support key areas of our marketing and CRM operations. You’ll gain experience in email marketing, data management, automation, reporting, and content creation, with the chance to learn tools and processes used across modern digital marketing.

Wage

£14,133.60 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Multi-channel marketer (level 3)
Hours
Monday- Thursday 9am- 5pm Friday 9am- 3pm

35 hours 30 minutes a week

Start date

Wednesday 16 July 2025

Duration

1 year 11 months

Positions available

2

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

This is a varied, hands-on opportunity that sits across both the marketing team and our Change Manager, who oversees HubSpot, our central marketing and sales platform.

You’ll be working on live campaigns, supporting system improvements, and building your skills in a commercial, forward-thinking environment.

What you’ll be doing

CRM & HubSpot support

  • Upload and segment contact lists for marketing campaigns
  • Help manage contact data and support ongoing data hygiene
  • Maintain suppression lists (unsubscribes, bounces, etc.)
  • Assist with creating and updating simple workflows and automations
  • Support lead handovers from marketing to sales within HubSpot

Email & content support

  • Schedule marketing emails using HubSpot templates
  • Draft follow-up or thank-you messages
  • Repurpose longer content into email or social media snippets
  • Assist with blog writing or short sector updates
  • Create and manage HubSpot forms for lead generation

Reporting & insight

  • Pull basic reports from HubSpot (email opens, clicks, form submissions)
  • Help track campaign and social engagement performance
  • Contribute to monthly reporting and insights

Learning & development

  • Complete HubSpot Academy certifications (CRM, Email Marketing, Inbound Marketing)
  • Learn how content, campaigns and data work together in a B2B environment
  • Stay up to date with marketing trends and tools 

Who we’re looking for

  • Curious, motivated individuals who want to build a career in digital marketing
  • Clear communicators with strong written English and attention to detail
  • Comfortable working across both technical (CRM/data) and creative (content/email) tasks
  • Organised, eager to learn, and proactive in supporting team projects
  • Eligible for apprenticeship training (typically aged 16+ and not in full-time education)

Desirable (but not essential)

  • Any experience with HubSpot, Mailchimp, or another CRM/email platform
  • Familiarity with tools including Microsoft Suite - Excel, PowerPoint, Word, Canva, Google Docs etc.
  • An interest in sustainability, energy, or business services

What you’ll gain

  • A broad, well-rounded apprenticeship in digital marketing and CRM
  • Experience using industry-standard tools on real campaigns
  • Mentorship from both the marketing and systems teams
  • A clear learning and development plan aligned to your strengths
  • Opportunities to develop into a permanent role on successful completion

Where you'll work

1 Azure Court
Doxford International Business Park
Sunderland
SR3 3BE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

IXION HOLDINGS (CONTRACTS) LIMITED

Your training course

Multi-channel marketer (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Develop or interpret briefs for external or internal stakeholders and measure delivery in-line with the specification and agreed timelines
  • Plan and coordinate a marketing activity using marketing tactics to acquire and retain one or more customer segments using available resources.
  • Contribute to the generation of innovative and creative approaches across video, images, and other formats, both online and offline, to support campaign development.
  • Use research/survey software to gather audience insight and/or evaluation to support the project.
  • Use copywriting techniques to write persuasive text/copy to meet a communications objective ensuring it is in-line with organisational brand guidelines.
  • Build and implement multi-channel campaigns across a variety of platforms, either offline or digital media.
  • Proofread marketing copy ensuring it is accurate, persuasive and is on brand.
  • Use software to design and create marketing assets to meet the technical specification.
  • Contribute to the research of external suppliers to support recommendations and procurement of marketing goods and services.
  • Organise offline and digital assets ensuring they are co-ordinated and legally compliant.
  • Use a website content management system to publish text, images, and video/animated content.
  • Create and maintain spreadsheets to support marketing activities such as project/budget planning and organisation of marketing assets.
  • Use technology and software packages to support day to day activities, e.g., stakeholder communications, development of briefs, data analysis, report writing, presentations and project management.
  • Identify and use data and technologies to achieve marketing objectives.
  • Monitor and amend campaigns to meet budget requirements including time and monetary costs.
  • Review campaigns regularly to ensure effectiveness, to optimise the results.
  • Measure and evaluate campaign delivery to identify areas for improvement.
  • Use data analysis tools to record, interpret and analyse customer or campaign data.
  • Develop or interpret briefs for external or internal stakeholders and measure delivery in-line with the specification and agreed timelines
  • Plan and coordinate a marketing activity using marketing tactics to acquire and retain one or more customer segments using available resources.
  • Contribute to the generation of innovative and creative approaches across video, images, and other formats, both online and offline, to support campaign development.
  • Use research/survey software to gather audience insight and/or evaluation to support the project.
  • Use copywriting techniques to write persuasive text/copy to meet a communications objective ensuring it is in-line with organisational brand guidelines.
  • Build and implement multi-channel campaigns across a variety of platforms, either offline or digital media.
  • Proofread marketing copy ensuring it is accurate, persuasive and is on brand.
  • Use software to design and create marketing assets to meet the technical specification.
  • Contribute to the research of external suppliers to support recommendations and procurement of marketing goods and services.
  • Organise offline and digital assets ensuring they are co-ordinated and legally compliant.
  • Use a website content management system to publish text, images, and video/animated content.
  • Create and maintain spreadsheets to support marketing activities such as project/budget planning and organisation of marketing assets.
  • Use technology and software packages to support day to day activities, e.g., stakeholder communications, development of briefs, data analysis, report writing, presentations and project management.
  • Identify and use data and technologies to achieve marketing objectives.
  • Monitor and amend campaigns to meet budget requirements including time and monetary costs.
  • Review campaigns regularly to ensure effectiveness, to optimise the results.
  • Measure and evaluate campaign delivery to identify areas for improvement.
  • Use data analysis tools to record, interpret and analyse customer or campaign data.

Your training plan

This will be a blended delivery, a mixture of Microsoft Teams and face to face. All training will take place on site and within your working hours.

Ixion Holdings will complete functional skills where necessary and will ensure Health & Safety, British Values and Equality & Diversity is embedded throughout the course.

Requirements

Desirable qualifications

GCSE in:

  • English (grade A* - C/Grade 4 - 9)
  • Maths (grade A* - C/Grade 4 - 9)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Number skills
  • Team working
  • Creative
  • Initiative

About this company

We are an energy brokerage, working within the business sector to support people explore contracts, service and renewables that help their business.

https://www.troocost.com/ (opens in new tab)

Company benefits

• Total of 28 days holiday with all bank holidays off • On-Site Parking • Free corporate gym membership at David Lloyd Clubs (Luxury gym, swim, and racquet club) • In house training team • Birthday off paid • Wellbeing team

After this apprenticeship

  • This role could lead to opportunities within marketing or data teams
  • Opportunities to develop into a permanent role on successful completion

Ask a question

The contact for this apprenticeship is:

IXION HOLDINGS (CONTRACTS) LIMITED

Manpreet Nijor

manpreet.nijor@shaw-trust.org.uk

07928506586

The reference code for this apprenticeship is VAC1000321919.

Apply now

Closes on Saturday 5 July 2025

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