Assistant Trading Standards Officer - Apprenticeship – Find an apprenticeship

Summary

Starting Salary: £30,559 progressing to £33,366 pa - pay award pending Hours: 37 Location: Countywide Contract Type: Fixed Term Contract until 31/03/2029 Directorate: Community Protection.

Wage

£30,559 a year

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Professional Qualification: Achieve the Level 6 Trading Standards Professional apprenticeship with six hours a week dedicated to training or studying.

Training course

Trading standards professional (level 6)

Hours

Full-time Monday - Friday, 9am - 5pm. Flexible Working: Enjoy a good work-life balance with flexible roles and comprehensive IT support.

37 hours a week

Start date

Friday 1 August 2025

Duration

3 years

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

About the team:

Are you ready to embark on an exciting career with one of the country’s leading Trading Standards Authorities? We are seeking enthusiastic individuals who are eager to make a difference. Could that be you?

About the role:

Our mission is to protect consumers from rogue traders and unsafe products while supporting businesses to comply with the law. As an Assistant Trading Standards Officer, you will:

Advise businesses on legal compliance
Investigate complaints and sample consumer goods
Visit business premises such as shops, restaurants, warehouses, and farms
Disrupt rogue traders and compile reports for criminal prosecution
This role is challenging yet incredibly rewarding, offering a variety of tasks that keep every day interesting

About you:

Essential:

We need someone with enthusiasm, a commitment to learning, and excellent communication and organisational skills. You should be a team player who can also work independently and manage difficult situations.

Educational Requirements: Level 2 English and maths (or equivalent) needed prior to End-Point Assessment. Must be 16 years or over and a UK resident for at least three years.

Hold a full UK driving licence.

We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.

This job role is within the Regulatory Services, level REG8 job profile. Please locate this via:

Job profiles - Regulatory services.

To hear more about this opportunity or to visit our office, please contact Emma Hope on 01707 292525 or Richard Lewis on 01707 292418.

Learn about what we can offer you:

Professional Qualification: Achieve the Level 6 Trading Standards Professional apprenticeship with six hours a week dedicated to training or studying
Supportive Environment: Work alongside experienced officers in a friendly and supportive setting
Flexible Working: Enjoy a good work-life balance with flexible roles and comprehensive IT support

Where you'll work

Six Hills Way
Stevenage
Herts
SG2 0PZ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

CSA (SERVICES) LTD

Your training course

Trading standards professional (level 6)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Lead and manage investigations and interventions.
Apply investigative techniques and evidence gathering to produce reports with recommendations.
Analyse, interpret, challenge, and evaluate data and intelligence.
Interpret and apply relevant Acts, Regulations, Codes of Practice and Guidance in the consumer protection environment.
Influence, negotiate and challenge stakeholders in the delivery and decision-making process.
Use research, analytical and problem-solving techniques to resolve and prevent consumer protection issues.
Conduct and/or respond to formal interviews in line with legal controls and best practice collaborating with legal representatives.
Gather evidence for use for potential legal proceedings and acting as a witness when required.
Make legal and tactical decisions to improve the outcomes in consumer protection investigations.
Promote the improvement of compliance standards in consumer protection.
Promote social inclusion in the workplace with businesses, stakeholders, and consumers.
Promote environmental sustainability and support change to improve the environment.
Lead and manage operational projects to achieve time dependent outcomes.
Communicate complex information, best practice, and guidance in consumer protection, adapting delivery for different audiences.
Collaborate with stakeholders to achieve agreed collective outcomes.
Identify and apply industry developments to achieve continual service improvement.
Lead the development and monitoring of financial strategies and setting of organisational budgets based on Key Performance Indicators (KPIs) or similar, and challenge financial assumptions underpinning strategies.
Build constructive working relationships across teams.
Identify the training and development requirements of the team and stakeholders.
Set strategic direction through the implementation of plans.
Lead and respond to risks using risk management techniques.
Provide support, specialist advice, and guidance for businesses, consumers, and stakeholders.
Act as an advocate for projects and transformation of services across organisational boundaries such as those impacted by sustainability and the UK Net Carbon Zero.
Lead and manage investigations and interventions.
Apply investigative techniques and evidence gathering to produce reports with recommendations.
Analyse, interpret, challenge, and evaluate data and intelligence.
Interpret and apply relevant Acts, Regulations, Codes of Practice and Guidance in the consumer protection environment.
Influence, negotiate and challenge stakeholders in the delivery and decision-making process.
Use research, analytical and problem-solving techniques to resolve and prevent consumer protection issues.
Conduct and/or respond to formal interviews in line with legal controls and best practice collaborating with legal representatives.
Gather evidence for use for potential legal proceedings and acting as a witness when required.
Make legal and tactical decisions to improve the outcomes in consumer protection investigations.
Promote the improvement of compliance standards in consumer protection.
Promote social inclusion in the workplace with businesses, stakeholders, and consumers.
Promote environmental sustainability and support change to improve the environment.
Lead and manage operational projects to achieve time dependent outcomes.
Communicate complex information, best practice, and guidance in consumer protection, adapting delivery for different audiences.
Collaborate with stakeholders to achieve agreed collective outcomes.
Identify and apply industry developments to achieve continual service improvement.
Lead the development and monitoring of financial strategies and setting of organisational budgets based on Key Performance Indicators (KPIs) or similar, and challenge financial assumptions underpinning strategies.
Build constructive working relationships across teams.
Identify the training and development requirements of the team and stakeholders.
Set strategic direction through the implementation of plans.
Lead and respond to risks using risk management techniques.
Provide support, specialist advice, and guidance for businesses, consumers, and stakeholders.
Act as an advocate for projects and transformation of services across organisational boundaries such as those impacted by sustainability and the UK Net Carbon Zero.

Your training plan

The Level 6 Trading Standards Professional apprenticeship programme is delivered via a series of online workshops.

Requirements

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Problem solving skills
Team working

About this company

Hertfordshire County Council provides services to the 1.2 million residents of the county - ranging from looking after vulnerable children, to maintaining our roads, fighting fires to looking after our older residents. You can find out more information on the services provided from Hertfordshire County Council at www.hertfordshire.gov.uk

Company benefits

Supportive Environment: Work alongside experienced officers in a friendly and supportive setting. Flexible Working: Enjoy a good work-life balance with flexible roles and comprehensive IT support.

After this apprenticeship

Secondment - This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the Secondment Form as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.

Ask a question

The contact for this apprenticeship is:

Hertfordshire County Council

Emma Hope

01707292525

The reference code for this apprenticeship is VAC1000321914.

Apply now

Closes in 16 days (Sunday 8 June 2025)

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After signing in, you’ll apply for this apprenticeship on the company's website.

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Assistant Trading Standards Officer - Apprenticeship

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