Medical Administration Apprentice

West Timperley Medical Practice

ALTRINCHAM (WA14 5PF)

Closes in 27 days (Friday 20 June 2025)

Posted on 20 May 2025


Summary

The practice pride themselves in creating a welcoming, collaborative, and positive work environment and are looking for someone who shares their enthusiasm and values. You will learn and be involved in all aspects of medical administration involved in running a busy medical practice.

Wage

£13,741 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday to Friday from 8:00am to 3:30pm

35 hours a week

Start date

Monday 7 July 2025

Duration

1 year 4 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Duties will include:

  • Scanning of clinical correspondence to slowly progress into coding of letters
  • Ad-hoc tasks given by the practice manager/ GP partners
  • Reception cover if required
  • Dealing with patient queries via phone or email
  • Contacting patients via telephone, email or text using the appropriate system
  • Generating blood forms for disease recall and monitoring
  • Performing monthly recalls for yearly targets
  • Generating referrals for patients
  • Supporting the secretary to follow up referrals and scan requests
  • Preparing notes for summarising
  • Registration of new patients

Company Benefits:

  • Free on-site parking
  • Free Flu jabs
     

 

Where you'll work

21 DAWSON ROAD
BROADHEATH
ALTRINCHAM
WA14 5PF

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

DAMAR LIMITED

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator (Level 3) Apprenticeship Standard with AMSPAR

Requirements

Essential qualifications

GCSE in:

5 x GCSE including English and maths (grade 4/C and above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Organisation skills
  • Customer care skills
  • Team working

Other requirements

Damar is committed to safeguarding and promoting the welfare of our apprentices and expects our employer partners to share this commitment and to take appropriate steps to ensure that learning takes place in a safe, healthy and supportive environment.

About this company

West Timperley Medical Centre is based just of Washway Road, near Altrincham. We are a well established, patient centred practice with a growing patient list size of just over 9000 patients. We are conveniently located in a large purpose-built building with our own on-site parking. We are a multi-disciplinary team of 5 GP Partners, 3 Nurse Practitioners, 2 Practice Nurses a Health Care Assistant well supported by an experienced Reception and Administration team. We also have Pharmacists, First Contact Physiotherapists and Social Prescribing Link Workers who work within our local Network. We are proud of our team and understand the need for good work-life balance which allows staff to thrive in a busy but supportive environment.

https://www.westtimperleymedicalcentre.co.uk/ (opens in new tab)

After this apprenticeship

Possible progression to become Senior Administrator

Ask a question

The contact for this apprenticeship is:

DAMAR LIMITED

Sabina Adam

Sabina.Adam@damartraining.com

07566 289 979

The reference code for this apprenticeship is VAC1000321801.

Apply now

Closes in 27 days (Friday 20 June 2025)

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After signing in, you’ll apply for this apprenticeship on the company's website.