Junior Apprentice Administrator

HOMES OR HOUSES LIMITED

METRO CENTRE (NE11 9SY)

Closes in 30 days (Friday 20 June 2025 at 11:59pm)

Posted on 20 May 2025


Summary

An opportunity has arisen at a company based in Gateshead. Homes or Houses Ltd are looking for an enthusiastic individual who has a positive mind-set, and the ability to work well as part of a team. The successful applicant would have excellent long-term prospects as the company continues to grow and would benefit from joining a small team.

Wage

£12,955.80 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course
Business administrator (level 3)
Hours
Monday - Friday, 9.00am - 4.00pm 30 mins lunch.

32 hours 30 minutes a week

Start date

Monday 30 June 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

A fantastic opportunity has arisen for a Junior Apprentice Administrator to work within a supportive team environment and to provide administrative support to the office team to assist in the daily running of the company.

The successful candidate will work towards a Level 3 in Business Administration. For the right candidate, who is enthusiastic and willing to learn new skills, this is an excellent opportunity to progress and grow within the company. 

Duties will include:

  • Answering calls inclusive of emailing all messages to relevant staff member (date-time-name-phone number and relevant message)
  • Scanning
  • Copying
  • Filing
  • Post in and distribution
  • Post out (tracked and standard)
  • Saving all documents to the customer records management system and precisely as per instruction
  • Shredding management in line with GDPR
  • Paper file management - within Data Protection guidelines
  • Cloud storage management

These duties are not exhaustive and other duties may be required.

Applicants should have good IT skills and able to communicate clearly on the telephone

Probationary period applies.

Where you'll work

GROUND FLOOR
12 BANKSIDE
THE WATERMARK
METRO CENTRE
NE11 9SY

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

ACCESS TRAINING LIMITED

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3 Apprenticeship Standard

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Team working

Other requirements

Will be required to attend monthly day release sessions (1 day per month) at Access Training in Team Valley, Gateshead. The office is based in The Watermark, Gateshead. Please ensure that you can travel to this location for a 9am start before applying.

About this company

Homes or Houses Ltd provide a complete and comprehensive service property investors who are interested in acquiring UK property ranging from a single buy-to-let to a full portfolio. The company have built a legacy over two decades, cultivating a reputation as the trusted name in UK property investment.

Company benefits

On-site free parking Refreshments provided

After this apprenticeship

  • The successful applicant would have excellent long-term prospects, with the opportunity to develop as the company continues to grow with a variety of roles available

Ask a question

The contact for this apprenticeship is:

ACCESS TRAINING LIMITED

Leah Phillipson

lphillipson@accesstraining.org

07821663714

The reference code for this apprenticeship is VAC1000321714.

Apply now

Closes in 30 days (Friday 20 June 2025 at 11:59pm)

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